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Metro Ford
Schenectady, NY
4,800 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,800 reviews
February 12, 2019
Great The truck was ready when promised and all of the requested repairs ere completed. The waiting area was comfortable with plenty of coffee and snacks to The truck was ready when promised and all of the requested repairs ere completed. The waiting area was comfortable with plenty of coffee and snacks to help shorten the wait More
by bobbyconrail
Verified CustomerEmployees Worked With
Helpful February 11, 2019
Great car buying experience! My wife and I met our Sales Representative Tony Simone several weeks ago while shopping for our Ford Explorer. Tony took the time to listen to our spe My wife and I met our Sales Representative Tony Simone several weeks ago while shopping for our Ford Explorer. Tony took the time to listen to our specific needs and set up a test drive for us. He was extremely knowledgeable and worked hard to make sure we were happy with our vehicle purchase decision. The Finance Manager Bill Marincic was able to get us the rate we wanted at the terms we were comfortable with. He also provided excellent insight into which extended warranty would provide us with the coverage we were looking for. Overall, I have to say It was the most enjoyable car buying experience I've ever had. Everybody was very nice and very relaxed. I will definitely purchase another car from Metro Ford in the future. Great people! Bruce A. Jones More
by 7695123
Employees Worked With
Victoria McLaughlin, Bill Marincic, Tony Simone
February 10, 2019
Excellent customer experience I had to bring in my car for body repairs due to an accident. The progressive insurance and Metro Ford together took care of everythung! Very smooth I had to bring in my car for body repairs due to an accident. The progressive insurance and Metro Ford together took care of everythung! Very smooth More
by TRACYKIM428
Employees Worked With
February 10, 2019
calling us a lair went in for oil change and check why drivers door does not close correctly after the changed door latch on recall the told us the door must have been went in for oil change and check why drivers door does not close correctly after the changed door latch on recall the told us the door must have been blown open and sprang the hinges this did not happen they just don't want to fix the screw up the did. Will never go there again am going to find new dealer More
by mgtfejm
Employees Worked With
February 10, 2019
Oil change As always friendly and courteous quick service made us feel at ease. The car was brought around the front for easy pick up. The car was clean also As always friendly and courteous quick service made us feel at ease. The car was brought around the front for easy pick up. The car was clean also More
by DADSAUTO74
Employees Worked With
February 10, 2019
Easy, no hassle deal on my new vehicle Our sales person was Jeff Kulzer who was a delight to work with. He was Very knowledgeable about the vehicle. Jeff found the vehicle we wanted and ne Our sales person was Jeff Kulzer who was a delight to work with. He was Very knowledgeable about the vehicle. Jeff found the vehicle we wanted and negotiations with the sales manager was easy. The entire process was easy and we will be back in the future. More
by CATHYSTIGI
February 08, 2019
Not good Had an appointment 11 AM on Friday no one looked at my truck until Monday a.m. what is the sense of making an appointment Had an appointment 11 AM on Friday no one looked at my truck until Monday a.m. what is the sense of making an appointment More
by RPEDONE
Employees Worked With
February 07, 2019
Much better experience this time Last experience was not great. This time was much better and I will return here in the future. And will also recommend to other Ford owners. Last experience was not great. This time was much better and I will return here in the future. And will also recommend to other Ford owners. More
by danielkoneill
Employees Worked With
February 07, 2019
Excellent Truck Buying Experience. Just bought a 2019 Super Duty. Excellent, low stress, efficient process from beginning to end. I will be buying from them again. Dan and Bill got m Just bought a 2019 Super Duty. Excellent, low stress, efficient process from beginning to end. I will be buying from them again. Dan and Bill got me a great truck, at a very reasonable price, and no hassle. More
by TCHENEL
February 07, 2019
Great Everyone was great ,took the time to explain everything about the lease and the working of the car.Joe Shanks was very helpful. He has always been of Everyone was great ,took the time to explain everything about the lease and the working of the car.Joe Shanks was very helpful. He has always been of so much help. More
by KTHYJEAN1
Employees Worked With
Other Employees :
Joe Shanks, Bill Marincic
