Troy Hanlon
Troy Hanlon at Metro Ford
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Troy Hanlon

Service Manager

Metro Ford

3601 State St.
Schenectady, NY 12304

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4.7
1,327 Reviews
4.7

1,327 Reviews

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1327 Reviews of Troy Hanlon

June 09, 2024

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Employee Rating

It was very good this time in the past I have had bad issues with the dealership most of the time. The first thing is they ask you did you buy the vehicle here for warranty work instead of state saying h More

by JOJODOG1963
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Recommend Dealer
Yes

Other Employees Tagged: Jay Ostrander

June 09, 2024

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Troy Hanlonakes sure I always get the best service. He is a valuable asset to your company. More

by Mark J Maloney
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Recommend Dealer
Yes

Other Employees Tagged: Jay Ostrander

June 07, 2024

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The service reps are very pleasant to work with and knowledgeable about the work to be performed More

by fconsta46
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Recommend Dealer
Yes

June 06, 2024

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This took way too long for a 10,000 mi service when I made my appointment a week in advance More

by SORVIS
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Recommend Dealer
No

June 03, 2024

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They are very polite and very helpful when asking questions about things they do and are going to do. More

by mpatterson40
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Recommend Dealer
No

June 02, 2024

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Great ford dealer with a super service department. Troy and team are outstanding and make sure that my truck is always in tip top shape. More

by DANODANO
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Recommend Dealer
Yes

Other Employees Tagged: Rob Hitchcock

May 29, 2024

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Brought my vehicle in for an oil change. Everyone was very friendly. The technician was great. He looked over my vehicle and advised me of some repairs that will need to be done in the futur More

by Jess
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Recommend Dealer
Yes

Other Employees Tagged: Jay Ostrander, Aidan Jones , Roland Lee

May 24, 2024

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It was good this time it was good this time. It was good this time. More

by JOJODOG1963
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Recommend Dealer
Yes

May 19, 2024

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Everyone I came in contact with were very helpful and knowledgeable about the products that they sold. More

by DBRANCATO
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Recommend Dealer
Yes

May 17, 2024

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Employee Rating

They were a big help and a much more reasonable price than I had expected. The online appointment setup was easy More

by johnkennelty
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Recommend Dealer
Yes
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