Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
Ford service was very good. It was good service at a fair price; service department was very helpful. I enjoyed watching the video of the service technician working on my vehicl It was good service at a fair price; service department was very helpful. I enjoyed watching the video of the service technician working on my vehicle. More
Extremely Professional courteous service. Troy was very accommodating and helpful with my issues. He kept me up to date on my vehicle repair progress. Because of this experience I wouldn't he Troy was very accommodating and helpful with my issues. He kept me up to date on my vehicle repair progress. Because of this experience I wouldn't hesitate to purchase a new vehicle from Metro Ford. More
Quick and easy! Brought my vehicle in for the 10k service. I was in and out in under 2 hours. I like the new inspection video i got by text. Very cool feature! Brought my vehicle in for the 10k service. I was in and out in under 2 hours. I like the new inspection video i got by text. Very cool feature! More
Service center Let me just say if jay Ostrander did not work in service I would never buy a Ford again he always Spence 2013 made me feel like s valued customer 🤗I Let me just say if jay Ostrander did not work in service I would never buy a Ford again he always Spence 2013 made me feel like s valued customer 🤗I suffer with anxiety really bad and somehow mr Ostrander can still find away to see past that and make my situation so much better and for that I would like to thank metro ford for treating me like I matter as a valued customer More
Very good experience Everyone was very helpful. There was no pressure. Everything was explained clearly. Things were done in a timely fashion even though our insurance co. Everyone was very helpful. There was no pressure. Everything was explained clearly. Things were done in a timely fashion even though our insurance co. took time. More
Body Shop Service Your team at the Body Shop is first rate. The work was performed exceptionally, and the staff was very professional. The work was completed on time, Your team at the Body Shop is first rate. The work was performed exceptionally, and the staff was very professional. The work was completed on time, and I was impressed with the finished product. More
Great Went with a dead battery after a long winter to check it out troy called same-day they kept in inside 2 days till pickup Went with a dead battery after a long winter to check it out troy called same-day they kept in inside 2 days till pickup More
On the ball as usual! I have to admit I should have scheduled my inspection sooner because of the holiday. However Jay in the service department was on point as usual and I I have to admit I should have scheduled my inspection sooner because of the holiday. However Jay in the service department was on point as usual and I was confident that everything would be completed in the most timely manner possible. And I wasn’t disappointed. I also purchased parts at the parts counter (as I usually do). The guys were helpful and perceptive as they knew who I was from previous conversations and inquiries. Every visit is consistent with well mannered and polite team members. Wouldn’t go anywhere else! More
Good experience This was my second time around working with Anthony. He was very patient, knowledgeable, and took time to show me how to use the car functions. Ever This was my second time around working with Anthony. He was very patient, knowledgeable, and took time to show me how to use the car functions. Everyone that I encountered was professional. More
Easy shopping experience Very easy purchase of a new truck with very helpful staff. Bought a brand new truck for the price I was looking for with the exact features I wanted Very easy purchase of a new truck with very helpful staff. Bought a brand new truck for the price I was looking for with the exact features I wanted More