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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
January 02, 2020
Quick and pleasant I’ve purchased 3 trucks over the past 25 years from metro. My experience has always been great. The location is convenient and service is always compl I’ve purchased 3 trucks over the past 25 years from metro. My experience has always been great. The location is convenient and service is always completed when they say it will be. More
by KITTYMAC32
Verified CustomerEmployees Worked With
Other Employees :
Kevin Ruscio
January 02, 2020
Awesome service Service manager Troy goes above and beyond what is expected. He is helpful and knowledgeable and treats you like a VIP. Would highly recommend Metro Service manager Troy goes above and beyond what is expected. He is helpful and knowledgeable and treats you like a VIP. Would highly recommend Metro Ford. More
by jglasser3
Employees Worked With
January 01, 2020
New tires plus Got new tires, replaced a bulb and did a door latch recall before a long drive to TX. I've got peace of mind for the trip. Got new tires, replaced a bulb and did a door latch recall before a long drive to TX. I've got peace of mind for the trip. More
by WARRENWINSLOW
January 01, 2020
Troy and Crew are the best Brought my mothers car in for service day after Christmas and I thought it would take a while because of the holiday but the service crew got her car Brought my mothers car in for service day after Christmas and I thought it would take a while because of the holiday but the service crew got her car done in a very short period of time. Once again they are the best. More
by mallard12190
December 30, 2019
Honist and quality work Metro ford repaired my timing chains and fit me into the schedule asap. Everyone i dealt with was nice and professional, i would recommend them with o Metro ford repaired my timing chains and fit me into the schedule asap. Everyone i dealt with was nice and professional, i would recommend them with out a second though. More
by BPRIME586
Employees Worked With
December 28, 2019
Always want my vehicle serviced by ford for quality and reco Great team. Thank you. Always want my vehicle serviced by ford for quality and records. I would refer others to the service department. I really dont Great team. Thank you. Always want my vehicle serviced by ford for quality and records. I would refer others to the service department. I really dont know what else to add to this comment. More
by tmcintyre67
Employees Worked With
Other Employees :
Roger Gordon
December 27, 2019
Buying new tires I bought new tires and it was done in good time and my experience at Metro Ford has always been a good experince. Troy Hanlon has always been profes I bought new tires and it was done in good time and my experience at Metro Ford has always been a good experince. Troy Hanlon has always been professional and friendly. More
by NBLAABS
December 26, 2019
Wonderful service Everyone at metro Ford was very helpful when I came in for my recall and for the works on my 2019 Ford Escape. Everyone was very helpful in the servic Everyone at metro Ford was very helpful when I came in for my recall and for the works on my 2019 Ford Escape. Everyone was very helpful in the service department. More
by kassandrakidd
December 25, 2019
Great Found the truck I wanted on line, Metro Ford made the purchase simple and fast. Dan Cole was great to work with, and I will buy from him again. Found the truck I wanted on line, Metro Ford made the purchase simple and fast. Dan Cole was great to work with, and I will buy from him again. More
by MPW2076
Employees Worked With
Dan Cole, Bill Marincic
December 25, 2019
Regular service Pleasant service advisor, work done quickly, very happy. Always done business with Metro Ford, and pretty much always satisfied. Will be back. Nothing Pleasant service advisor, work done quickly, very happy. Always done business with Metro Ford, and pretty much always satisfied. Will be back. Nothing else to add. More
by DAVE.FOUCAULT
Employees Worked With
Troy Miller
