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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
February 07, 2020
Continually satisfied for many years with the sales, service and collision departments. I Recommend them often to family and friends based on their reliability and professionalism service and collision departments. I Recommend them often to family and friends based on their reliability and professionalism More
by SMITHSPORTS
Verified Customer
February 06, 2020
Came in for a 15 thousand mile service and oil change. I dropped my truck off and only asked for it to be done sometime in the afternoon. Was very pleased to be called early and said it was done. Thank you! dropped my truck off and only asked for it to be done sometime in the afternoon. Was very pleased to be called early and said it was done. Thank you! More
by KENWOOD821
February 06, 2020
Thoughtful and responsive to any concerns This dealer seems to listen well to my concerns. Does not try to push me into an unnecessary sale. They are good people to work with. This dealer seems to listen well to my concerns. Does not try to push me into an unnecessary sale. They are good people to work with. More
by STAMOUR
Employees Worked With
Bill Marincic
February 06, 2020
Staff was very professional and instead of playing games, and wasting my time got right to the point. Gave me a good deal, and was treated with respect and wasting my time got right to the point. Gave me a good deal, and was treated with respect More
by JJCARROLL3
Employees Worked With
Bob Ruzzo, Bill Marincic
February 05, 2020
Outstanding just Outstanding Darlene from the inside sales along with Katie from the internet side were consistent yet respectful in providing information during our purchase/leas Darlene from the inside sales along with Katie from the internet side were consistent yet respectful in providing information during our purchase/lease of our new F-150 pickup. Then Dave presented a deal that was fair and equitable all around. The whole team made the acquisition streamlined and did not try to up sell after the deal was negotiated. It made the experience so much better than any other vehicle acquisition we have had in the past. We will definitely recommend Metro Ford to all the people we can. Thanks More
by TALAMPRON
February 05, 2020
Hassle free experience I was greeted immediately by Darlene Shafran. I was not expecting to actually make a purchase because I was in a lease with 22 months remaining but w I was greeted immediately by Darlene Shafran. I was not expecting to actually make a purchase because I was in a lease with 22 months remaining but was over my mileage allowance. Darlene was upfront and honest and explored several options. I left with a fair offer that I shopped around with. That reinforced that I was treated fairly. I did receive one better option from another dealer and returned to Darlene with that offer. Metro came close but was not able to match it exactly (different vehicles) but I made the purchase from Metro because of the time Darlene afforded to me as well as the upfront and initial honesty. I never experienced that car purchasing typical nonsense of getting a crazy price thrown at me. I would return to Metro again! More
by MCHUGHJA
Employees Worked With
February 05, 2020
Awesome customer service from the time my husband and I step through the door to us getting into our new vehicle. From speaking to Rob Dariano to Joe C to Bill M, We would diffinely recommend Metro Ford a step through the door to us getting into our new vehicle. From speaking to Rob Dariano to Joe C to Bill M, We would diffinely recommend Metro Ford and these 3 Awesome guys to our Family and Friends Thanks again for the awesome experience!! More
by A0723833MW
Employees Worked With
Rob Dariano, Joe Camuglia, Bill Marincic
February 05, 2020
Very courteous and professional I was kept up to date on what they were doing with my vehicle. Great dealership to work with and always has been what they were doing with my vehicle. Great dealership to work with and always has been More
by lemme571
Employees Worked With
February 04, 2020
Service department is efficient, and knowledgeable. All repairs and services have been performed without issue. The care taken with my vehicle shows. Scheduling is always arranged to fit my schedule. They repairs and services have been performed without issue. The care taken with my vehicle shows. Scheduling is always arranged to fit my schedule. They have earned my trust and repeat business. More
by JCOLLORAFIANDSONS
