Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,925 reviews
February 18, 2020
The service team were great. My car was booked in and worked on quickly and I was able to pick it up in a timely manner. The team is friendly and they were great about explaining extra work that needed t worked on quickly and I was able to pick it up in a timely manner. The team is friendly and they were great about explaining extra work that needed to be done and why. Will definitely be back for my next service! More
by CVE
Verified CustomerEmployees Worked With
Ryan
February 18, 2020
Brought my car in for a recall. Made the appointment and it was nice to get reminders. Brought it in, service people were very professional and nice. Waited about an hour it was done and my car was brought it was nice to get reminders. Brought it in, service people were very professional and nice. Waited about an hour it was done and my car was brought to front of bldg. More
by MOTTHORSES
Employees Worked With
February 17, 2020
VIP Treatment I have always received VIP treatment at Metro Ford in both the sales and services departments. Everyone is always very friendly, accommodating, profe I have always received VIP treatment at Metro Ford in both the sales and services departments. Everyone is always very friendly, accommodating, professional and goes that extra mile to ensure a positive experience. More
by DUFFYKT
February 15, 2020
I had a great time at metro Ford with nicole. Nicole was very smart on getting me a great deal. Really knew her job. I would buy another car from them again. Thanks again Nicole and metro ford!!! Nicole was very smart on getting me a great deal. Really knew her job. I would buy another car from them again. Thanks again Nicole and metro ford!!! More
by DAVID.MARRA1952
February 15, 2020
I got two cars from there. The dealer that I worked with the first time was wonderful, But the second dealer blatantly lied. And didn't provide what was promised.. the first time was wonderful, But the second dealer blatantly lied. And didn't provide what was promised.. More
by FELICEALWAYS
Employees Worked With
Rob Dariano, JJ Salerno
February 14, 2020
everyone who was there that day helped out got me in and out in a fast and timely manor . And I would recommend metro for to anyone who needs a service or even a new vehicle out in a fast and timely manor . And I would recommend metro for to anyone who needs a service or even a new vehicle More
by RDECKERDTV
Employees Worked With
Other Employees :
Brian Introne, Ryan Welsh , Roger Gordon
February 14, 2020
I’ve have been buying cars at Metro Ford for 33 years They have always treated me like family. Friendly service no pressure sales and always get the job done in a timely fashion They have always treated me like family. Friendly service no pressure sales and always get the job done in a timely fashion More
by rpandori
Employees Worked With
Other Employees :
Rob Dariano, Joe Shanks, Bill Marincic, William Thorpe, Cary Peek
February 13, 2020
Metro Ford is great! I highly recommend Metro Ford and Nicole Bellanger for a great deal on a new vehicle! I went to Metro Ford by mistake, which turned out to be a great I highly recommend Metro Ford and Nicole Bellanger for a great deal on a new vehicle! I went to Metro Ford by mistake, which turned out to be a great thing! I got a better deal on my new 2020 explorer than I think I could have gotten anywhere else. More
by JOEL S.
February 13, 2020
mustang died, battery shot, Ford all over it. I bought my 2004 mustang, when i returning from 18 month deployment to Germany in 2005. Reason bought my 40th anniversary model is because i was born I bought my 2004 mustang, when i returning from 18 month deployment to Germany in 2005. Reason bought my 40th anniversary model is because i was born in 1964' the year of the mustang. I appreciate the great service because, 24 years military i have been taken advantage more than most, most recently a scammer took over my computer. Lately my love for humanity coming back my way, Thank you for taking care of my car, without pain. More
by DANGERFIELDMICHELLE
Employees Worked With
Other Employees :
Sorry do not know names of mechanic who worked on my mustang in a timely manner
February 13, 2020
job well done.i cannt say much more i have been coming to Metro Ford in schenectady since 1960 we have purchased all of our cars and vans here. and all the servise has been perform i have been coming to Metro Ford in schenectady since 1960 we have purchased all of our cars and vans here. and all the servise has been perform here at metro ford schenectady. their service people have been great. Wouldn't take them to any other dealer. the people are very friendly always very help fill. i just had a review mirror replaced and they did a great job but i foregot the gentlemans name thanks again anna More
by ANNAW1221
Employees Worked With
