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Metro Ford
Schenectady, NY
4,996 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,996 reviews
February 26, 2024
Easy to work with , Smooth Transaction , Friendly Sales Staff , Would Recommend to anyone interested in looking for a Vehicle Staff , Would Recommend to anyone interested in looking for a Vehicle More
by Patrick
February 24, 2024
We were especially impressed by the personal connection and knowledge of our Ford Transit " Pegasus " and knowledge of our Ford Transit " Pegasus " More
by ayaart333
Verified CustomerFebruary 24, 2024
Great dealership. It was a pleasure to work with Anthony. Made our car buying experience very easy. It was a pleasure to work with Anthony. Made our car buying experience very easy. More
by SUNSHOWERSERVICESINC
Employees Worked With
February 23, 2024
Attentive, courteous, professional, accommodating. High quality workmanship. U recommend their sales and services teams hands down High quality workmanship. U recommend their sales and services teams hands down More
by CHARLES.CAMPIONE
February 21, 2024
This is my second time bringing two vehicles to Metro Ford. I was disappointed with the lack of communication from the service advisor I was disappointed with the condition that my brand new vehicle c Ford. I was disappointed with the lack of communication from the service advisor I was disappointed with the condition that my brand new vehicle came back to me with Steering wheel was dirty from the mechanic Door sill was scuffed with dirt Tire pressure was not balanced on all four tires I had one tire that was replaced I had a driver side speaker problem After testing the audio system, they didn’t put it back to normal settings. I experience the lack of thoughtfulness, and the five star customer service I was expecting. I hope that this review will help to improve the service department. More
by Zoxygeno2
Employees Worked With
I don’t remember the young man that work with me
February 19, 2024
All went well with my oil change. Took about an hour and a half for the service. Took about an hour and a half for the service. More
by mga555
Employees Worked With
February 18, 2024
Had a good experience when having my vehicle worked on. On time and reliable service On time and reliable service More
by FLHPIHD
February 18, 2024
This was a smooth,enjoyable, and seamless experience! I will be recommending everyone to Dan K and Metro Ford!! I will be recommending everyone to Dan K and Metro Ford!! More
by nfiscaletti
February 18, 2024
Bob and JT were awesome! They helped from beginning to the end. With everything. I would recommend Metro Ford to anyone They helped from beginning to the end. With everything. I would recommend Metro Ford to anyone More
by SBREWINGTON1126
