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Metro Ford
Schenectady, NY
4,800 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,800 reviews
Verified Customer
Helpful November 12, 2023
Took two visits to get all the parts needed to fix the factories mistake on delivery option. However they did a great job. factories mistake on delivery option. However they did a great job. More
by ejk987
Employees Worked With
Don’t know any names however he was not in the photos posted above.
November 12, 2023
Great service. Very responsive. Easy to deal with. Worked around my schedule. I would buy another car from this dealership. Very responsive. Easy to deal with. Worked around my schedule. I would buy another car from this dealership. More
by ERICMCCALLIG
Employees Worked With
November 12, 2023
Always satisfied techs are so helpful and knowledgeable luckily for me one of them is my son luckily for me one of them is my son More
by GREGG12
November 09, 2023
As always my experience with Bob Ruzzo was great. He knows my wants and needs and always gets the right car for me. He knows my wants and needs and always gets the right car for me. More
by SBUTLER5
November 09, 2023
This dealership is Everything you fear about buying a new car. Did my car shopping and knew what I wanted. Searched on internet and located my vehicle at this location. Sara was the lovely voice on the phone car. Did my car shopping and knew what I wanted. Searched on internet and located my vehicle at this location. Sara was the lovely voice on the phone when I scheduled appointment but unfortunately handed me over to a sleazy salesman. Everything bad about cars salesmen wrapped up in one! Who also insulted us as we got up and left. Promptly bought my car within an hour at a different dealership. Never been treated so poorly at a Ford location and I’ve been driving Fords for the last 45 years! More
by PD
Employees Worked With
November 08, 2023
Nicole was very helpful in getting the lease closeout completed along with Bill Marincic. Both showed sincere interest in getting the job done and making my lease my vehicle. thank you both for a job wel completed along with Bill Marincic. Both showed sincere interest in getting the job done and making my lease my vehicle. thank you both for a job well done. More
by LDenny
