Metro Ford

Jennifer was okay. The F&I guy was fine. There was 2 issues to fix before picking up vehicle. one was to replace a messed up antenna that was rusted, paint missing and The F&I guy was fine. There was 2 issues to fix before picking up vehicle. one was to replace a messed up antenna that was rusted, paint missing and cross threaded. The got it screwed in but did not replace the torn up base or torn up bottom of antenna. The second item was a grease stain on the fabric of the right rear door was going to get fixed. Mentioned many times. Jennifer ended up cleaning it at the last minute. There must have been 2 detail persons. The one that did the passanger side and tail gate got a bit crazy with the buffer. Burned the clear coat in 7 places. Tour up the chrome on the right fender trim and took the clear and color right of the edge of the hood. I have been working on the clear coat each night by hand. I did better work as a teenager. Maybe you delivered the truck to fast. I think anytime a person says they will purchase a vehicle and then picks it up in worse shape than when they said they would buy, it just doesn't make you feel the best. The front of the dealership is fine. I own multiple self -Storage locations and hanging around is just too hard for me. Thanks, Dan Le Fever More

The service is always great and staff always professional. Now to get me in a new car that's another conversation. professional. Now to get me in a new car that's another conversation. More

Went in for my inspection. Was able to get an appointment within four days. Staff, as always, friendly, helpful. Total time about 45 minutes. Always a pleasure to come here to Was able to get an appointment within four days. Staff, as always, friendly, helpful. Total time about 45 minutes. Always a pleasure to come here to get work done. Keep up the great work. More

Excellent service. Very professional and treated me with respect and integrity. The purchase process was easy and any question I had was answered treated respectfully Very professional and treated me with respect and integrity. The purchase process was easy and any question I had was answered treated respectfully and answered promptly. AJ was excellent to work with! More

I felt very well taken care of at my last service appointment.The diagnosis was swift and my time was considered important. appointment.The diagnosis was swift and my time was considered important. More

Friendly staff who are very knowledgeable of their inventory. They work well as a team, making sure all aspects of the sale are completed inventory. They work well as a team, making sure all aspects of the sale are completed More

Sold me a service I didn’t need or ask for …asked for an oil change … got a more detailed service … I told them I had a complete brake job & new tires put on 600 miles prior… they ended charging almost 150 oil change … got a more detailed service … I told them I had a complete brake job & new tires put on 600 miles prior… they ended charging almost 150 dollars for a service that was unnecessary… not happy … been buying fords from metro for a number of years …. Ugh More

Excellent so far,friendly outgoing car shopping almost like 1984 again,when I purchased my 1982 LTD USED frist of many cars purchased. Last purchases Taurus and Sable 2008 used 16 years ago. Now we'll see like 1984 again,when I purchased my 1982 LTD USED frist of many cars purchased. Last purchases Taurus and Sable 2008 used 16 years ago. Now we'll see how the service shop does,I have an a appointment next week for some add on and so far with the appointment made and talk with Troy seems promising. Fantastic job JT Bob Sarah and service department! Dave More

Great experience with Dan Cole! Metro Ford is a wonderful place to buy a car. Love my new Ford! Metro Ford is a wonderful place to buy a car. Love my new Ford! More

Repair was done as promised. Dealer provided loaner vehicle which was convenient and saved me time. Dealer provided loaner vehicle which was convenient and saved me time. More