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Metro Ford

Schenectady, NY

4.5
4,974 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,974 reviews

April 20, 2024

Darlene was very informative and professional. She made the experience tolerable. No other comments at this time. More

by schultzanddooley
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Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

This was probably the easiest time I have ever had purchasing a vehicle, I would recommend to others. More

by Brettvanetten
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Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Clean, skilled, good communication, met all of the needs for the service. Nice work team. More

by BURTINOS
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Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Unprofessional and scam artists, try and fool you with fake deals and changing prices. Never buy from this place. More

by pasosg
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Recommend Dealer
No
Employees Worked With
Dave Carach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic
April 17, 2024

Very professional. Lucky me my problem wasn't horrific. Kept me informed, good turn around. More

by pencils2u
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Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

A new car payment was not in the plan but Jake made the experience better than I hoped. He was respectful of my budget and helped me get the car in budget with the extras I hoped to get. More

by gma94591
Recommend Dealer
Yes
Employees Worked With
Jake, Bill Marincic
April 16, 2024

Friendly and knowledgeable people from the service counter and throughout the process. I get my Escape serviced here every time, even being 1.5 hours away! More

by Rick
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Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Great experience! Picked my truck out on a Wednesday night and it was ready the next day! More

by kellz0
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Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic
April 13, 2024

The work that was done seems satisfactory. The RECALL item for the brakes was performed and appears to be completed as of now trouble free. The sales or servicemen were very professional More

by Jwebber001
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Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

The service was fast and on time. I have another issue with a bed cover that doesn’t fit properly. I had them look at it three times and they keep on telling me it’s the correct co More

by Blaze743
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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