Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford
Schenectady, NY
4,922 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,922 reviews
September 01, 2021
Great dealership. Great service department. You can trust these folks. Combined with Ford products you can do it all here. Go check them out soon! these folks. Combined with Ford products you can do it all here. Go check them out soon! More
by WillowJean
Verified CustomerEmployees Worked With
September 01, 2021
All I can say is there was no options for their screw up, truck broke down 18 hours after signing the papers and now I'm stuck with a "polished turd". I wouldn't even send my in laws who I don't see eye to e truck broke down 18 hours after signing the papers and now I'm stuck with a "polished turd". I wouldn't even send my in laws who I don't see eye to eye with to this place. More
by JENNLPOEHLMAN
Employees Worked With
Bill Marincic
September 01, 2021
Made a appointment was quick and easy out within a hour always have a good experience at Metro Ford have bought my last few cars here always have a good experience at Metro Ford have bought my last few cars here More
by DOC74M
September 01, 2021
The service department here always comes through. They get you in and done as soon as possible, and keep you updated on the status of your vehicle repairs. get you in and done as soon as possible, and keep you updated on the status of your vehicle repairs. More
by Kevinchonikel
Employees Worked With
Other Employees :
I think it was John but sorry if I’m remembering wrong.
August 31, 2021
It’s always a pleasure dealing with the sales people at Metro Ford. I have found them to be fair and honest which is a rarity when buying a car. Metro Ford. I have found them to be fair and honest which is a rarity when buying a car. More
by atticusmiller
Employees Worked With
August 31, 2021
Daniel was very patient with me and willing to answer any questions I had to get me in the vehicle I wanted! Also, the process was quick and didn’t have me sitting there all days! questions I had to get me in the vehicle I wanted! Also, the process was quick and didn’t have me sitting there all days! More
by Kellyrichards8
Employees Worked With
August 31, 2021
Metro is a well oiled machine. It’s always ready for anything needed from oil changes to collision work and more.They friendly and always ahead of the game. Their work integrity is number 1. anything needed from oil changes to collision work and more.They friendly and always ahead of the game. Their work integrity is number 1. More
by Dpo1959
Employees Worked With
Other Employees :
Roger Gordon
August 31, 2021
Other than being ignored for 5 months, price of my custom built vehicle price increasing without notice, being insulted by the salesperson, encouraged to not purchase my vehicle, dealership not using the pro built vehicle price increasing without notice, being insulted by the salesperson, encouraged to not purchase my vehicle, dealership not using the proper values of rebates, and not telling me the vehicle had arrived at the dealership, I guess my experience was average if it were not for all of that More
by Iammezyx
August 31, 2021
Bill and Anthony were amazing and I would recommend them to every one I know for their outstanding customer service and helpful and pleasant attitude to every one I know for their outstanding customer service and helpful and pleasant attitude More
by JVDB1971
Employees Worked With
August 31, 2021
Dan was amazing to work with and made the experience of buy a car go so smoothly. They met every thing I asked for! Wonderful experience buy a car go so smoothly. They met every thing I asked for! Wonderful experience More
by LEAHSTARK90
