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Metro Ford
Schenectady, NY
4,974 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,975 reviews
May 03, 2024
I buy vehicles all the time, the experience I had with Anthony and Bill the financial manager, he was really good. I literally got my new Bronco within 2 hours. Fully registered. I never had such a fast b Anthony and Bill the financial manager, he was really good. I literally got my new Bronco within 2 hours. Fully registered. I never had such a fast buying experience Very happy, and highly recommended More
by rsalamanca06
Verified Customer
May 02, 2024
Experience was pleasant. No pressure buying experience. Dealer was prepared when we arrived to pick up the vehicle. No pressure buying experience. Dealer was prepared when we arrived to pick up the vehicle. More
by revny1964
May 01, 2024
The buying experience was a smooth process. Our salesman was very knowledgeable about the vehicle we purchased. Overall great experience. Our salesman was very knowledgeable about the vehicle we purchased. Overall great experience. More
by michellecurtis2168
April 30, 2024
Metro Ford service is top notch! They are the only place I can find to service my Lincoln and I appreciate that. Especially with Troy Hanlon at the helm who has experience with Lin They are the only place I can find to service my Lincoln and I appreciate that. Especially with Troy Hanlon at the helm who has experience with Lincoln's. I am treated extremely well and appreciate it. Good service and mechanics. Also am glad Bill Hurley is in the position he has in sales and I look forward to dealing with him and Troy. All service personnel in Troy's absence have been excellent! William Pezzula gbpez@aol.com More
by Bill P
April 26, 2024
Very positive buying experience they worked hard to get my business and worked out a deal that was great, got a new truck and couldn't be happier would definitely recommend them to anyone looking to buy an my business and worked out a deal that was great, got a new truck and couldn't be happier would definitely recommend them to anyone looking to buy another vehicle More
by bobp2260
Employees Worked With
April 23, 2024
Everyone was never nice but not the pest and gave pretty good deal but I waited around alot my sales lady had to many sales going a once. good deal but I waited around alot my sales lady had to many sales going a once. More
by Steven
Employees Worked With
April 23, 2024
I’ve purchased three vehicles from Metro Ford, both sales add service have been excellent add service have been excellent More
by Rhenry123
Employees Worked With
April 23, 2024
Disappointed with number of 80 mile trips each time to resolve 2 recalls over 6 weeks. Truck in shop for weeks but suspect most of time parked outside. Still don’t have a single piece of paper telling me resolve 2 recalls over 6 weeks. Truck in shop for weeks but suspect most of time parked outside. Still don’t have a single piece of paper telling me what was done to vehicle. The range is totally unreliable, coming down twice the miles driven at times. Dealer has never called to ask how truck is running. Poor experience. More
by tdorn92781
Employees Worked With
Don Eden
