Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Great team Did a good job. Best team ever best place to go. Will tell everyone about it . number 1 dealer . Yay go team ford go. Will tell everyone about it . number 1 dealer . Yay go team ford More
May not be their fault but definitely understaffed, no drop off slips for service, none of the service advisors pick up the phone and a few don't even have voicemail boxes set up. In frustration I dialed drop off slips for service, none of the service advisors pick up the phone and a few don't even have voicemail boxes set up. In frustration I dialed the service manager who's phone ran twice before going to voicemail which makes me believe the call was ignored initially. With all this combined I had ZERO visibility on my vehicle which is frustrating as a customer. However, they did eventually call back and were apologetic, they did complete the work, and they did it well but customer service is lacking so for now I set my expectation low when I go there... More
People are friendly you’re buying a quality product from a quality dealer the service is great financial people help you through the whole situationAnd the sales people are great I Bought my last five vehic a quality dealer the service is great financial people help you through the whole situationAnd the sales people are great I Bought my last five vehicles from Metro Ford and told all my friends when I need a new car or truck go to Metro Ford More
Bill Marcinic was very helpful with my request regarding brake service and my decision to have it performed at this dealership. He was excellent at listening and follow up. brake service and my decision to have it performed at this dealership. He was excellent at listening and follow up. More
Appointment was scheduled with no problem and the check-in was pleasant and professional. Was updated as work progressed and spoken to about the results and given the best choices. check-in was pleasant and professional. Was updated as work progressed and spoken to about the results and given the best choices. More
Troy Hanlon and Joe Carhart are the best assets the dealership could have . These guys went above and beyond in serving our 2020 Ford Explorer. dealership could have . These guys went above and beyond in serving our 2020 Ford Explorer. More
Great service. Overnight drop off made getting my vehicle repaired quick and easy. Gerry was extremely helpful. Best Ford dealership in the Capital District. I'll back. repaired quick and easy. Gerry was extremely helpful. Best Ford dealership in the Capital District. I'll back. More
I have been a customer of Metro Ford for many years now and I am always pleased with the service provided. Thank you for the great service! and I am always pleased with the service provided. Thank you for the great service! More
My F150 had the 5,000 mile service and was performed quickly and for a reasonable price. Jay got the job done as soon as I brought it in. quickly and for a reasonable price. Jay got the job done as soon as I brought it in. More
Ordered my 2021 mustang with metro ford. They notified me the minute it came in and was driving my new car that day. Nicole in sales is the best. the minute it came in and was driving my new car that day. Nicole in sales is the best. More