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Metro Ford
Schenectady, NY
4,924 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,924 reviews
September 10, 2021
My tires on my used 60 Grand raptor are dry beyond measure according to the USGS. They said they will never be moist again. Ever. measure according to the USGS. They said they will never be moist again. Ever. More
by PROSTORES
Verified Customer
September 10, 2021
Have dealt with other dealerships and have not been satisfied with their service. Once I found Metro ford service I have not had a problem. I would recommend them to anyone. satisfied with their service. Once I found Metro ford service I have not had a problem. I would recommend them to anyone. More
by Knaggst
Employees Worked With
September 09, 2021
On the whole the service was very good. I am grateful that Metro Ford was able to fix both safety issues at that time. The rides home and back to the dealership the next day to pick up the car were also that Metro Ford was able to fix both safety issues at that time. The rides home and back to the dealership the next day to pick up the car were also greatly appreciated. More
by Sally Hille
Employees Worked With
Other Employees :
Rodney? (shuttle service)
September 09, 2021
Very helpful. Checked before doing any extra work and pointed out if there was a problem. Reminded me about my inspection that was due this month. pointed out if there was a problem. Reminded me about my inspection that was due this month. More
by DJFRENCH122
Employees Worked With
September 09, 2021
Never have had problems with Metro. They have always been good to me, very accommodating. I would recommend there service to anyone looking for quality work good to me, very accommodating. I would recommend there service to anyone looking for quality work More
by JBLESER
September 09, 2021
Professional, competent, knowledgeable and service oriented. They all worked well together as a team. Very helpful and fair. You could not hope for a better experience. oriented. They all worked well together as a team. Very helpful and fair. You could not hope for a better experience. More
by NAVARCA95
September 09, 2021
Anthony was very helpful and knowledgeable. He was not in any hurry to complete the sale. Very good salesman!!Would return to this dealership in the future if needed. any hurry to complete the sale. Very good salesman!!Would return to this dealership in the future if needed. More
by tom.quinn7307
Employees Worked With
September 08, 2021
No problem scheduling an appointment and they were on time. The service was done as asked and they did communicate any issues. The staff was very professional and helpful time. The service was done as asked and they did communicate any issues. The staff was very professional and helpful More
by Mmiller16
Employees Worked With
September 08, 2021
Great service very knowledgeable service staff prompt and courteous service. Fixed right the first time. Hitchcock is the best. Very affordable pricing convenient location great facility courteous service. Fixed right the first time. Hitchcock is the best. Very affordable pricing convenient location great facility More
by Savannah1
Employees Worked With
September 07, 2021
As always, Troy is a rockstar and truly embodies the customer experience! Thanks to Metro and Troy for taking care of our Shelby GT350 and Raptor! customer experience! Thanks to Metro and Troy for taking care of our Shelby GT350 and Raptor! More
by KBISNETT
Employees Worked With
