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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
September 21, 2021
I’m always satisfied with how they treat me at this location. Working in the field myself, I know the anxiety people feel when dropping their cars off to my service center for work. The guys at Metro m location. Working in the field myself, I know the anxiety people feel when dropping their cars off to my service center for work. The guys at Metro make sure I stay informed and understand what’s happening with my car. More
by rhsimmons92
Verified Customer
September 21, 2021
Great experience. Darlene is a true professional who worked with us to get us the truck we wanted! worked with us to get us the truck we wanted! More
by JGUERIN
September 21, 2021
Always professional and certious. Work is performed timely and without issues. Troy is great. Got a loaner when in for warranty work. I didn't ask, they just arranged it timely and without issues. Troy is great. Got a loaner when in for warranty work. I didn't ask, they just arranged it More
by STEVESDOGS3
Employees Worked With
September 21, 2021
Just leased my second vehicle from Metro Ford and was pleased with the buying experience. I will also say that Troy and the service crew do an excellent job when coming in for work. pleased with the buying experience. I will also say that Troy and the service crew do an excellent job when coming in for work. More
by Kenny
September 21, 2021
Only dealership I go to. Becaus I feel taken care of. All my experiences have been above and beyond. my experiences have been above and beyond. More
by Dpo1959
September 21, 2021
Clean, very welcoming and friendly staff.Vehicles are Clean, very welcoming and friendly staff. Vehicles are prepped and ready for purchase. Easy access from any direction. Clean, very welcoming and friendly staff. Vehicles are prepped and ready for purchase. Easy access from any direction. More
by SHILLEST360
September 21, 2021
Heavy truck service got my truck in and out of shop within 48 hrs. Thank you Rob. within 48 hrs. Thank you Rob. More
by dufresne217
Employees Worked With
September 21, 2021
Nicole was very knowledgeable and not at all pushy. She was great to work with. So much so we purchased 2 vehicles from her. Highly recommend! was great to work with. So much so we purchased 2 vehicles from her. Highly recommend! More
by aidansmom
Employees Worked With
September 20, 2021
I take my vehicle there for service they do a great job always on time always on time More
by vdemope
September 20, 2021
I Consistently receive courteous and professional service here which is why I only have my truck which was purchased from Metro, worked on at Metro. here which is why I only have my truck which was purchased from Metro, worked on at Metro. More
by TRAVISDILLABOUGH
