Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,925 reviews
September 25, 2021
You are always welcomed with a smile and with your name. The customer service personnel are very polite and knowledgeable. The customer service personnel are very polite and knowledgeable. More
by JGTYNECKI
Verified CustomerEmployees Worked With
September 25, 2021
Nice people, great service. My repair took 2,days and I was offered a loaner for the Labor Day weekend. I have been to 3 Ford dealerships in the area and no one has offered me a lamer before. was offered a loaner for the Labor Day weekend. I have been to 3 Ford dealerships in the area and no one has offered me a lamer before. More
by Shrew
Employees Worked With
September 23, 2021
Troy was very nice. Made me feel comfortable while work was being done to my Ford Fusion. was being done to my Ford Fusion. More
by ayocka
Employees Worked With
September 23, 2021
Nicole was awesome, I appreciate the honesty and ease of buying a car. Much better than my experience at Jeep/Toyota. buying a car. Much better than my experience at Jeep/Toyota. More
by CWEIGEL10
September 22, 2021
Fix my truck in a reasonable amount of time very happy with the results like driving a new truck again with the results like driving a new truck again More
by hwertmanjr
Employees Worked With
September 22, 2021
Always a good experience dealing with the truck shop. Good service always on time & the price is equal to the aera Good service always on time & the price is equal to the aera More
by MPAPASSO
Employees Worked With
September 22, 2021
Everyone from Cory to the cashier are professional efficient courteous and just nice to deal with efficient courteous and just nice to deal with More
by Jfmr42
September 22, 2021
I was very happy with customer service they were very I was very happy with customer service they were very professional and friendly. The work on my truck was done in a timely manner and I was very sati I was very happy with customer service they were very professional and friendly. The work on my truck was done in a timely manner and I was very satisfied with it. More
by Schdy82
Employees Worked With
September 21, 2021
I have serviced my vehicles at this dealership, and most recently I purchased a new vehicle after totaling my old one. Every experience in every department has been second to none! They spare no detail in m recently I purchased a new vehicle after totaling my old one. Every experience in every department has been second to none! They spare no detail in making you feel like a part of the family. More
by Jess Aponte
