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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
October 29, 2021
We are very satisfied with the service department. They are extremely competent, professional, and accommodating. are extremely competent, professional, and accommodating. More
by AGEBELL
Verified CustomerEmployees Worked With
October 29, 2021
Very easy to work with everybody there was very pleasant. I recommend Metro Ford. Super job I recommend Metro Ford. Super job More
by DVICKERS17
Employees Worked With
October 29, 2021
Fast easy transaction Nicole was great to work with I will definitely come to metro Ford again for a vehicle will definitely come to metro Ford again for a vehicle More
by mvanwormer37
October 29, 2021
Always busy, which means you guys are doing a great job. Friendly, helpful, give great advice . Friendly, helpful, give great advice . More
by JOELJAILALL
October 29, 2021
Wasn’t planning to purchase on the day I walked in. I was greeted and assured by Dan Cole. He listened to my needs, made a few recommendations and found me exactly what I was looking for! I drove away was greeted and assured by Dan Cole. He listened to my needs, made a few recommendations and found me exactly what I was looking for! I drove away in a new car as a very happy customer! Dan Cole went above and beyond, overall a Great experience! More
by LISA.ZIBELLA
Employees Worked With
Dan Cole
October 29, 2021
Had a horrible experience. Had appt for recall. Dropped car off, call next day, didnt have the part. Also was stranded there with no car. Had to find a way home. Then went back to get car, very rude. Had t car off, call next day, didnt have the part. Also was stranded there with no car. Had to find a way home. Then went back to get car, very rude. Had to walk to very back lot and search for car. More
by Cschellparody
Employees Worked With
Several
October 29, 2021
Quality service,excellent sales lady, practical negotiation. Very good car in excellent condition,low mileage as shown on the website. negotiation. Very good car in excellent condition,low mileage as shown on the website. More
by BBROCK11
October 28, 2021
The service guys inspected my car and took care of a recall. They also fixed the low pressure in my tires. I was very pleased. Thanks recall. They also fixed the low pressure in my tires. I was very pleased. Thanks More
by asolynmccauley
Employees Worked With
Other Employees :
Roger Gordon
