Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 4,925 reviews
November 04, 2021
It's drive right up, walk right in and the great experience starts. The Staff is very attentive learns Your being there and starts the repairs. Great place to take Your car and good coffee too. Than experience starts. The Staff is very attentive learns Your being there and starts the repairs. Great place to take Your car and good coffee too. Thanks Metro Ford More
by gebosswillie
Verified Customer
November 04, 2021
Dave Carach was the best used car managers I have ever dealt with. Rob Sangelo was a great salesman. dealt with. Rob Sangelo was a great salesman. More
by LOUMARINO89
November 04, 2021
Reliable service with great customer service that gets the job done. Thanks for your help the job done. Thanks for your help More
by Russell
November 03, 2021
Knowledgeable and friendly staff. Very informative. Quick in and out. Fair trade value. Great service. in and out. Fair trade value. Great service. More
by Crushing
November 03, 2021
Kind, genuine staff. Quick and easy process. Reasonable prices. One stop shop. Would highly recommend Reasonable prices. One stop shop. Would highly recommend More
by CRISHAYNES
November 02, 2021
I’ve been dealing with Metro Ford for several years now… And I’ve never had a problem They always treated me and my family with respect and will continue to use them in the future.! And I’ve never had a problem They always treated me and my family with respect and will continue to use them in the future.! More
by ronald.lupi
November 02, 2021
Customer service is lacking. People working in sales and service departments aren’t genuinely concerned with solving customers’ issues. service departments aren’t genuinely concerned with solving customers’ issues. More
by Kidd
November 02, 2021
Great Friendly knowledgeable service. Made the buying process painless. I had a tight time frame before work and they kept on track as promised. process painless. I had a tight time frame before work and they kept on track as promised. More
by JABUPSTATE
November 02, 2021
Big fan of metroford. Very good sales people there. I will deff buy a car there again. will deff buy a car there again. More
by Jerry George
Employees Worked With
Other Employees :
Joe Camuglia
November 02, 2021
Listened to me and were fast with good value snd friendly had inventory nice people had inventory nice people More
by JOELLENHARRISON50
Employees Worked With
