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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
November 16, 2021
My sales person was friendly and courteous! The staff was very inviting and able to direct me in the right direction. My new truck was ready to before I even arrived at the dealership! very inviting and able to direct me in the right direction. My new truck was ready to before I even arrived at the dealership! More
by CTWESTBROOK120
Verified Customer
November 14, 2021
The service I received was very good. I don’t remember the name of the person who helped me, but I was very happy. the name of the person who helped me, but I was very happy. More
by asolynmccauley
Employees Worked With
Other Employees :
Roger Gordon
November 14, 2021
Very easy to work with, Sarah and Nicole worked with me step by step to get me the vehicle I wanted and a payment I was comfortable with. step by step to get me the vehicle I wanted and a payment I was comfortable with. More
by STEVECURRAN7
November 14, 2021
As always service and sales are the best in the area. Metro Ford is the best. Metro Ford is the best. More
by TALARJA
Employees Worked With
Other Employees :
Roger Gordon
November 13, 2021
Metro Ford is a great place to have your vehicle serviced. Always quality work at prices I can afford. serviced. Always quality work at prices I can afford. More
by cpabentz
Employees Worked With
November 13, 2021
Was a good Service and great costumer care, I'm looking forward to know more them forward to know more them More
by Ndondb09
Employees Worked With
November 12, 2021
Needed work done at 11:00 am and I had to call to see if it was done, and ended up picking car up 4:30 pm, the service department forgot to call me back, never going to this dealer again. it was done, and ended up picking car up 4:30 pm, the service department forgot to call me back, never going to this dealer again. More
by Dunnj0830
Employees Worked With
November 12, 2021
It was a pleasure working with the Sales Department. They made me feel right at home while purchasing my 2021 Explorer made me feel right at home while purchasing my 2021 Explorer More
by Gio2017
Employees Worked With
