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Metro Ford
Schenectady, NY
4,974 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,974 reviews
December 13, 2021
Perfect that’s all I can say about the service at Metro Ford. Troy and the boys get it done right Ford. Troy and the boys get it done right More
by rpandori
Verified CustomerEmployees Worked With
December 11, 2021
Great reception and very professional dealings from all the staff from the time I entered the building the staff from the time I entered the building More
by JRIVERS52
Employees Worked With
December 11, 2021
I have had nothing but great friendly knowledgeable service. Always willing to help with any questions about the vehicle service. Always willing to help with any questions about the vehicle More
by JABUPSTATE
December 11, 2021
Customer is always first with the service department- very accommodating- they are also clear and concise with explaining the services done on your vehicle very accommodating- they are also clear and concise with explaining the services done on your vehicle More
by ROXANNE.ANIOLEK
Employees Worked With
December 11, 2021
They fixed my truck on the first try and I’m very happy and wasn’t that expensive!!! and wasn’t that expensive!!! More
by REDDOG4624
December 10, 2021
They took me in, got the job done in a timely matter. The personnel could not have been nicer or helpful. personnel could not have been nicer or helpful. More
by Lcnisky
Employees Worked With
December 10, 2021
Terrible sales reps and terrible service department. Spoke with multiple people and things did not get any better Spoke with multiple people and things did not get any better More
by punkymunky0507
Employees Worked With
December 10, 2021
Troy was so helpful and kind. He was extremely professional and personable. He did a great job professional and personable. He did a great job More
by CLAUDIASCORNER
Employees Worked With
