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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
December 03, 2021
JT and AJ are fabulous. They made the entire car shopping experience easy and painless experience easy and painless More
by Camplazyj
Verified Customer
December 03, 2021
Great!! Good people, good communication, high recommend. Go above and beyond to get me car Go above and beyond to get me car More
by rgerst
December 02, 2021
All the folks in the sales and service department are friendly and make the process easy. friendly and make the process easy. More
by 2008
December 02, 2021
My experience was great! Very helpful service and staff. Living an hour away they made the process very quick and easy. Absolutely love my new purchase!! Living an hour away they made the process very quick and easy. Absolutely love my new purchase!! More
by Kyle
Employees Worked With
Arthur denton
December 01, 2021
Was quite easy to make an appointment, test drive, and walk out with a deal. A little bit of unnecessary upsell on service package, but good options on warranties. walk out with a deal. A little bit of unnecessary upsell on service package, but good options on warranties. More
by NATHANIEL.HAWES
December 01, 2021
Thank you to the team at Metro Ford for making my Bronco dream come true. I appreciate that you honored MSRP and worked with me to get my lease payments where I needed them. I would always recommend Bob and dream come true. I appreciate that you honored MSRP and worked with me to get my lease payments where I needed them. I would always recommend Bob and team at Metro Ford. More
by SDONOHUE
December 01, 2021
Troy was great at keeping me updated and taking care of what was needed. Wish all service advisors were like him. what was needed. Wish all service advisors were like him. More
by LTROMAN1025
Employees Worked With
December 01, 2021
Metro Ford's customer service is fantastic. They are very friendly, responsive and incredibly professional. friendly, responsive and incredibly professional. More
by TFEDERICO
Employees Worked With
