Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
Had to get an appointment but had to wait almost three weeks to get it done weeks to get it done More
Quality work and friendly, knowledgeable staff, as usual! Always feel like vehicle is in good hands. Always feel like vehicle is in good hands. More
Poor CommunicationFixed parts that didn’t need to be Poor Communication Fixed parts that didn’t need to be fixed And asked me to cover the core charge on my parts to get them back Poor Communication Fixed parts that didn’t need to be fixed And asked me to cover the core charge on my parts to get them back More
Troy and all the guys are real friendly always willing to take the time to explain what they did the guys in the shop explain why you had a problem with the vehicle just great bunch of people take the time to explain what they did the guys in the shop explain why you had a problem with the vehicle just great bunch of people More
Service and body shop are excellent. They fixed the issue with the glass and lettering. Sales and financial department not the greatest. They left a bad impression with me. with the glass and lettering. Sales and financial department not the greatest. They left a bad impression with me. More
Truck still has same problems as before all recalls were completed. Software update did not change “deadening” sound on startup as technician stated. Door latches & door locks still freeze up after that su completed. Software update did not change “deadening” sound on startup as technician stated. Door latches & door locks still freeze up after that supposed fix. More
Salesman (AJ) was great and deserves 5 stars. Communication was great and the entire process was extremely smooth. Reason for less than 5 stars was the $3k markup from MSRP on my Maverick. Communication was great and the entire process was extremely smooth. Reason for less than 5 stars was the $3k markup from MSRP on my Maverick. More
So far, everything has been seamless. Except the recall issues regarding my vehicle. There was things that were not done issues regarding my vehicle. There was things that were not done More
The wait time was excessive. Seems like there is quite a bit of over booking of appointments. I was there for a simple routine maintenance and inspection, which took close to three hours. This problem has e bit of over booking of appointments. I was there for a simple routine maintenance and inspection, which took close to three hours. This problem has existed for awhile at Metro. More
Knowledgeable, professional and friendly staff. The service is great with both sales and service. Couldn't be happier. service is great with both sales and service. Couldn't be happier. More