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Metro Ford
Schenectady, NY
4,926 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,926 reviews
February 07, 2022
Great service and very help about what repairs are needed would highly recommend it for anyone looking for repairs would highly recommend it for anyone looking for repairs More
by MICHAELANDSARAHPENDT
Verified Customer
February 07, 2022
Amazing service. Had an outstanding service writer handle my inquiries, and had my oil changed, tires rotated and vehicle inspected all within an hour! my inquiries, and had my oil changed, tires rotated and vehicle inspected all within an hour! More
by ANDREW DARIANO
Employees Worked With
February 05, 2022
Was told they would no longer work on my vehicles because of the age I have an 04 -05-06 of the age I have an 04 -05-06 More
by RJUERS518
February 05, 2022
Too long to get an appt (three weeks). Had appt and took too long for service (oil change and tire rotation). too long for service (oil change and tire rotation). More
by jtopini
Employees Worked With
February 05, 2022
Did the work well at a fair price and in a timely manner. Great team. Great team. More
by razzano1
Employees Worked With
February 05, 2022
I’ve been very happy with the Service department and their work on my F150 their work on my F150 More
by MaCooner657
Employees Worked With
February 03, 2022
The dealershipr twice helped me with my car and did a nice job i iappreciated it thank you nice job i iappreciated it thank you More
by Najef
February 01, 2022
I went in for an oil change and inspection. They had trouble getting the tires off, because they were torqued on too tight. They broke most of the lug nuts in order to get them off, but they made it goo trouble getting the tires off, because they were torqued on too tight. They broke most of the lug nuts in order to get them off, but they made it good! Thanks Metro! More
by DLALONDE73
Employees Worked With
