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Metro Ford
Schenectady, NY
4,926 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,926 reviews
February 10, 2022
Friendly, timely, reliable service.Had oil change Friendly, timely, reliable service. Had oil change done. Will return for my next service appointment. Thank you. Friendly, timely, reliable service. Had oil change done. Will return for my next service appointment. Thank you. More
by mgs5014
Verified CustomerEmployees Worked With
February 09, 2022
It’s good I liken it good prices good customer service and good quality work and good quality work More
by Wolfgang vonberg
Employees Worked With
February 09, 2022
Service was great in and out in no time everyone was friendly clean waiting area friendly clean waiting area More
by RBELANGER57
Employees Worked With
February 08, 2022
Great place to do business with, The seve team is the great,fast and on timt great,fast and on timt More
by KITBOBWAGW
Employees Worked With
February 08, 2022
The experience in purchasing a 2022 Maverick went smoothly which generally would entail a "5" rating. However like many Ford dealers they opted to ignore the message of Jim Farley, Ford CEO regardin smoothly which generally would entail a "5" rating. However like many Ford dealers they opted to ignore the message of Jim Farley, Ford CEO regarding the retailing of the Maverick and instead threw on a $6,000 dealer invoice in addition to the MSRP which frankly looks grungy and destroys the positive message Farley is attempting to portray with this truck. It would be nice if Ford directed that the dealers could go no higher MSRP. I dealt with a sales person, Bob Sangelo who was very helpful and made the transaction go without a hitch. More
by sanctions
Employees Worked With
Bob Sangelo,
February 08, 2022
Respectful, helpful, outgoing salesmen. Easy to work with and great overall experience with quick attentive service and great overall experience with quick attentive service More
by DANTEA1597
February 08, 2022
Best service I've had in Soooo long! Tysm!! I really appreciate you going above and beyond for our vehicle appreciate you going above and beyond for our vehicle More
by Cavanaughbrooke157
February 08, 2022
Frustrating problem with my new F150. Generator faults out every time truck gets wet . No solution but they are listening to me and trying to fix what is a manufacturing defect out every time truck gets wet . No solution but they are listening to me and trying to fix what is a manufacturing defect More
by snyce1
Employees Worked With
February 07, 2022
They can do good work and poor work. Communication has had a lot of issues. Still trying to resolve the paint job. Mechanically the car has been ok had a lot of issues. Still trying to resolve the paint job. Mechanically the car has been ok More
by scottlarsonclc
Employees Worked With
