Mercedes-Benz of Silver Spring - Service Center
Silver Spring, MD
330 Reviews of Mercedes-Benz of Silver Spring - Service Center
I just had my car serviced and ,the service was very good and my service supervisor Robert was very nice, helpful and experienced and my service supervisor Robert was very nice, helpful and experienced More
Excellent customer service. Service advisor prompt and efficient detailed. Waiting area clean didn’t have to wait long. Service advisor prompt and efficient detailed. Waiting area clean didn’t have to wait long. More
Not just one of my favorite dealerships, one of my favorite places to be in the whole world favorite places to be in the whole world More
It is close to my resident. The staff are wonderful and very professional and the location is easily accessible. The staff are wonderful and very professional and the location is easily accessible. More
This has been my go to dealership to maintain my vehicle since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of t since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of the status of your vehicle along the way. Service Representative Juan Easley provided outstanding quality customer service and I truly appreciated the fact that although I had a challenge with establishing my appointment online, he was able to fit me into the rotation of customers which allowed me to have my service performed the day I went to have the action performed. Mr. Easley was extremely hospitable and listened to and addressed my inquiries which I absolutely appreciate! I am very thankful to the Silver Spring Mercedes Benz Dealership/Service center as they have a true gem in their employ with Mr. Easley and his outstanding quality customer service and support. More
This one ofthe11111111-. Very excellence for customer service. I’m so Happiness when see every people. Thank you so much Mr.Juan easylle! Very excellence for customer service. I’m so Happiness when see every people. Thank you so much Mr.Juan easylle! More
Very professional, competent, excellent environment, Very friendly staff and my service advisor, Robert, is a very humane , knowledgeable individual who takes time to explain the issues to the customer. Very friendly staff and my service advisor, Robert, is a very humane , knowledgeable individual who takes time to explain the issues to the customer. I rate his service excellent. More
Excellent In Every Area Possible Especially Time Management And Customer Response Time ! Would definitely recommend this dealership to anyone Management And Customer Response Time ! Would definitely recommend this dealership to anyone More
MB of Silver Spring has dedicated service advisors, who are very courteous in providing service advice. are very courteous in providing service advice. More
Located 3miles from my home Attentive staff that is cooperative with my time needs. Helpful in many ways cooperative with my time needs. Helpful in many ways More