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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,958 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,958 reviews

September 27, 2024

Highly recommend Bill at Mercedes Benz Silver Spring. The whole process is smooth and no tricks. Bill is patient and friendly! More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xingjian(Bill) Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Jay, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

September 27, 2024

Excellent service and top quality wrk. Kept me advised of progress. Price was acceptable for work done More

by ChillyWillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Shumway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ayala, Steve Wyatt, Jonas Hernandez
Sep 30, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 24, 2024

Cliff was very helpful. He understood my needs and provided the best service. He is great. More

by Behnam Naji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Behnam, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Silver Spring as your first choice for service!

September 23, 2024

Bill and the sales manager Carlos were great. They were friendly, and accommodating. They were not pushy, and very responsive to anything that we had questions on or asked. I think I got an amaz More

by ahassant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xingjian(Bill) Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

Sep 29, 2024 -

ahassant responded

I can’t say enough about how great Bill and sales manager Carlos are. I needed a small part change on the body of the car, Bill made sure I would get in on a timely manner and Carlos, sales manager, talked to the mechanics personally to make sure I got the work done quick, I was out of there in 15 minutes. I won’t go anywhere else for my second Mercedes. Thank you.

September 23, 2024

This is the go to place for a Mercedes Benz in the DMV area - guarantee you won’t be disappointed! Chevist is the best! More

by PVT
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

September 19, 2024

I was very happy with the entire experience. There were more C-300 models available than any dealership closer to my home in Timonium. Mr. Mitchell was very knowledgeable and has since called More

by BernieC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Berniec, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2024

Percy Agyei-Obese is exceptionally, knowledgeable, professional & provided superior customer service. He's the best. More

by elj
Recommend Dealer
Yes
Employees Worked With
Percy Agyei-Obese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

Chevist had great customer service and helped my family and me get the vehicle that we needed. He showed all features of the vehicle that made us love it even more. He was genuine and very relatable, which More

by mlpouassi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Mercedes-Benz of Silver Spring responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 18, 2024

My salesman Edward was the best. I never felt pressured to buy the car right away in fact when he was away on sick leave I waited till n his return to buy the car from him onl More

by Lizdkilpatrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

September 17, 2024

Edward Moore and Dorit always offer a pleasurable experience. They're very knowledgeable and always professional. I've always found what I wanted from the fleet at mile one Mercedes Benz More

by Selfcaringsharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

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