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Mercedes-Benz of Silver Spring

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
1,983 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,983 reviews

December 25, 2023

Chevist Mitchell was a terrific rep for your dealership. he kept me informed about the timing a ND was very knowledgeable and helpful in the sales procesd More

by tcarrico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

December 25, 2023

Professional staff, excellent mechanics. , my service advisor was kind, courteous and very professional. Thank you! More

by Als.svc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 19, 2023

Everyone at this dealership is always friendly. I’m greeted kindly. I’m informed of my vehicle’s timeline every step of the way. Especially Jonas he was such great communication even outside of bus More

by Rivmsteph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonas Hernandez
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Dec 21, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

December 18, 2023

Mr Edward A Gentleman And Scholar Like Salesman Used To Be No Rush Very Helpful I Had A Chance To Choose For Myself Customer Service Was At It Best, Ed Assistant Help Me With All The Operation For The More

by baileylewisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2023

She’s awesome and very knowledgeable. Would definitely go back to her next time I purchase More

by Roz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Ellis
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Dec 17, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2023

Fast professional excellent customer service. Kept me informed about the status of my car and returned it soo clean. Thank you !! More

by bronxcherry703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

December 12, 2023

Ed was very thorough and helpful during the car buying process. He was very patient and explained the features of the car. Exceptional salesmanship! More

by daunetthemmings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

Dec 14, 2023 -

daunetthemmings responded

The car buying experience was great. Thanks to Ed.

December 08, 2023

This is our second vehicle purchased at this location in the past 10! Phenomenal service and 5 star service! Bravo!!! More

by tsmall_artistre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
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Dec 11, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

December 07, 2023

Phenomenal Top Notch Service! I had the pleasure during business with Chevist Mitchell and he provides knowledgeable insight on the Mercedes Benz. He went above and beyond to make More

by Ckane73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

Edward was amazing! Very knowledgeable and caring. He helped me get a great deal on my car! I’m so happy I had him as my sales representative! More

by Kristennicolee.kb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

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