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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,983 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,983 reviews

February 09, 2024

The service I receive in the service department is excellent every time!! Vehicle is fixed right and I never need to worry about the dependability ! More

by LanceD.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2024

Everyone works there perfect. Sales Mr. Karifa Mara does a great job! He smiles all the time, make me comfortable. More

by wingma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Feb 09, 2024 -

wingma responded

Perfect!!!

Feb 12, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 07, 2024

Exceptional Service and Expertise I recently had the pleasure of purchasing a vehicle from Mercedes Benz of Silver Spring, and I must say, the experience was nothing short of exceptional, thanks largely More

by Kmuzzein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2024

Great service! Cudos to service advisor Steve Wyatt! Excellent job keeping informed. The car runs smooth as it is a 2001 ES. More

by BShawnee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt
Feb 09, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 04, 2024

Professional, resonable, going the extra mile to resolve any issues. No Bulling no pressure. Thanks More

by mrctt99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2024

I purchased my GLE 350 from Mercedes-Benz of Silver Spring 5 years ago and I am just as pleased with the vehicle, the service, and the staff as I was back in 2019. Their communication, professionalism, More

by Chellewildman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elefantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 27, 2024

I bought my 2024 Mercedes Benz GLC300 from Edward Moore is absolute excellent sale representative for Mercedes Benz of Silver Spring More

by Jjgarcia7711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2024

Chevist Mitchell was professional and knowledgeable. He found my dream vehicle with premium packages included. More

by admattia325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2024

Edward and Brad were great to deal with, very professional and knowledgeable about the products. More

by Bklyn62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 25, 2024

I had the best experience with my car service advisor Greg Andre. His customer service was exceptional and he got my car ready in two days even though the estimated time was 1 week. Thank you for all you More

by Mildred.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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