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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,983 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,983 reviews

February 25, 2024

Very professional was also very helpful through out the process. Definitely would recommend and go back again. More

by timothy.boyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Feb 26, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Timothy, we strive for a high level of customer satisfaction in all aspects of our dealership. Thanks for the recommendation, and have an amazing day!

February 18, 2024

The service was simply superb! Thank you for honoring our request. Extremely grateful for your service and support More

by Gayamohan.33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wyatt
Feb 23, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 18, 2024

Chevist Mitchell was amazing and helped us get the car without any hassles. Very informative and warm. Would recommend him to everybody. More

by Raizadaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our staff here at Mercedes-Benz of Silver Spring so helpful in the purchase of your vehicle. Thanks again for the recommendation, and have an amazing day!

February 16, 2024

Karifa Is professional and personable. It was great experience purchasing my used 2020 E Class Mercedes-Benz. He listened and accommodated our requests. It was particularly nice not to More

by Prencisshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Feb 21, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Thanks for the recommendation, and have an amazing day!

February 15, 2024

I really enjoyed how “relaxed” Aaron is. He did not pressure me or rush me. I am grateful for him! More

by yahmad14
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

February 15, 2024

Charlie helped me unravel the erroneous info that I got from MBFS. They didn’t respond to the credit application that I sent or return phone calls… Brad was also quite helpful in the closure process!! More

by reginaldbrianragland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Mercedes-Benz of Silver Spring responded

reginaldbrianragland, Thank you for the nice words about Charlie and Brad. We’re sorry about the misunderstanding regarding the credit application you completed on a third party website, but that was not with us, as you now know. If there is anything else we can assist with, please feel free to contact our General Sales Manager, Keith Nichols, at knichols@mileone.com or 301-679-4887.

February 14, 2024

Scott McLaughlin was the service agent for my 2010 GLK 350 SUV. He was very professional and competent in assuring me that my car will be taken care of. He kept be informed with what was being done and ev More

by teach820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 13, 2024

Mercedes Benz of Silver Spring has a great selection of vehicles to choose from . I got a great deal on my E350 ! Charlie Miller is much more than a great salesman , he goes above and beyond to make sure More

by roneast14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 13, 2024

I took my S-Class 580 for service at Mercedes-Benz of Silver Spring because the battery symbol displayed on my screen and certain function was inoperable, they found a fault in the 12 volt battery and re More

by hilton.edmund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt
Feb 16, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 12, 2024

I just bought a GLS 450 from Mercedes-Benz Of Silver Spring. Chevist was outstanding, very knowledgeable and caring. And so wad Brad from the financial department. Thumbs up to the dealership. We will r More

by Dr. Bibum
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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