Mercedes-Benz of Silver Spring

Excellent service delivery . The attendant was warm and gave precise answers. I was given a loaner car and got my car at the right time. Very nice The attendant was warm and gave precise answers. I was given a loaner car and got my car at the right time. Very nice More

Chevist Mitchell was not only extremely knowledgeable of the vehicle I purchased, but also the Mercedes-Benz brand as a whole. Chevist was patient throughout the entirety of my car buying process, from my t the vehicle I purchased, but also the Mercedes-Benz brand as a whole. Chevist was patient throughout the entirety of my car buying process, from my test drive down to receiving my keys. I highly recommend Chevist and Mercedes-Benz of Silver Spring for their efficiency and high quality vehicle inventory! More

Edward Moore provided exceptional service in our purchase of our pre-owned 2020 Mercedes-Benz. We were on a tight schedule, being in town for a short period before leaving for our home in North Carolina. Edw of our pre-owned 2020 Mercedes-Benz. We were on a tight schedule, being in town for a short period before leaving for our home in North Carolina. Edward and the business manager, Brad Fischer, stayed well-beyond closing time so that we could leave for home the following day. Edward was very knowledgeable on the Mercedes, introducing us to its key features. Both Edward and Brad helped make our buying experience simple and pleasurable. Richard and Lois Gobbi More

Chevist Michelle exuded kindness, professionalism, and, patience. For six months, he diligently searched to help me find what I was looking for. And he did so without showing frustration or pushiness. And patience. For six months, he diligently searched to help me find what I was looking for. And he did so without showing frustration or pushiness. And he didn't give up on me. He was attentive and committed to helping me find the car. I appreciated dedication to ensuring I found the right fit. I highly recommend him to anyone in need of a patient and understanding car salesman. More

Edward was very friendly and compassionate about helping his customers find a great deal. He makes his self available to fit your needs. his customers find a great deal. He makes his self available to fit your needs. More

I was welcomed and greeted by a professional who provided me with outstanding customer service and superb knowledge of my SUV. James is the best! me with outstanding customer service and superb knowledge of my SUV. James is the best! More

Cliff was attentive, friendly and courteous. He was willing to go above and beyond to secure my satisfaction with my purchase. He was willing to go above and beyond to secure my satisfaction with my purchase. More

Mercedes-Benz of Silver Spring has been the absolute best dealership to conduct business when purchasing a new or pre-owned vehicle. The customer service provide always exceeds my standards. best dealership to conduct business when purchasing a new or pre-owned vehicle. The customer service provide always exceeds my standards. More

Wow, this is not to bring no one down but sharing what I’ve been thru just with a car that will be fix in less than a week. Robert Marr got my car in the service shop for over 3 weeks now, he’s not willin I’ve been thru just with a car that will be fix in less than a week. Robert Marr got my car in the service shop for over 3 weeks now, he’s not willing to help or make sure your car gets out of there. He lack good communication and lack of Respect. Called them All day long but still my car not starting meanwhile they can fix it.so please some help because it’s still in there and I don’t know what to do. More

Chevist Mitchell at the Mercedes-Benz dealership in Silver Spring is a "Gentleman and a Scholar." He was patient, helpful, friendly, and extremely knowledgeable about the vehicles. In fact, we leased a Silver Spring is a "Gentleman and a Scholar." He was patient, helpful, friendly, and extremely knowledgeable about the vehicles. In fact, we leased a EQB one day and was so impressed with Chevist and the other members of the Mercedes team, that we came back two days later and leased a C 300. I would highly recommend Chevist and the entire management and finance team at the Mercedes-Benz dealership in Silver Springs and I will definitely use them again in the future.. More