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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,002 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,002 reviews

February 07, 2018

Riding with confidence Simply the best customer service. You guys did everything possible to ensure I purchased the car I wanted with every feature I desired.... and you fed More

by SandraSCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyman Chow, Lester Stanford
Feb 12, 2018 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! Congratulations on your new 2018 Mercedes Benz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2018

Customer service experience My experience with this dealership was pleasant. There was no pressure but my sales representative offered consistent follow up. I would recommend s More

by Cup
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Khalil Nuri
Feb 07, 2018 -

Mercedes-Benz of Silver Spring responded

We are happy you had a pleasant experience at our dealership. Feel free to reach out to us if you need anything. Have a wonderful day!

February 05, 2018

First Class Service My friend suggested that I speak with her salesman st Mercedes Benz of Silver Spring, we drove from Baltimore so that I could meet with him. When I te More

by Ladiet1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams
Feb 06, 2018 -

Mercedes-Benz of Silver Spring responded

We are happy Celestine delivered first class service in the purchase of your new vehicle. Please don't hesitate to reach out to us if there's anything more we can do!

February 05, 2018

My Cool Benz Mercedes Benz of Silver Spring ( Mohamed Takayuki) Keep the good work way to go ......I will make sure all of my friends know where to find a good dea More

by JivLar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Talayi
Feb 07, 2018 -

Mercedes-Benz of Silver Spring responded

Thanks for your feedback. We'll pass your words of encouragement on to Mohamed. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2018

My experience Service Advisor, Charistian Gonzalez does a wonderful job every time I visiting Silver Spring Mercedes Benz dealer in Maryland for maintenance of bot More

by Rakesh Kaushal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
Feb 06, 2018 -

Mercedes-Benz of Silver Spring responded

Rakesh, we are pleased to hear Christian always provides you with a job well done! Thank you so much for being one of our valued guests, and we look forward to your next visit!

February 03, 2018

Service at its best! This is a highly professional service organization delivering excellent results every time. If you appreciate an organization that has a “first class More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Rew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gonzalez
Feb 06, 2018 -

Mercedes-Benz of Silver Spring responded

Chris, thank you for this amazing feedback! We are delighted to have delivered first class service for you. We hope to see you soon!

February 03, 2018

Great serbice Excellent service, i had a great experience. Mohammed and Elias are wonderful. I enjoyed my car buying experience and the staff was amazing, great pla More

by Benzgirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias Costianes, Mohammad Talayi
Feb 06, 2018 -

Mercedes-Benz of Silver Spring responded

We are pleased you received wonderful service from Mohammed and Elias and that you enjoyed your purchasing experience. If you're ever in need of more help, please let us know!

January 31, 2018

worth the drive Khalil Nuri got us a great deal on our car, makes driving for almost an hour to get here worth our while! Competetive pricing, great trade in appraisa More

by migo0209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Nuri
Feb 02, 2018 -

Mercedes-Benz of Silver Spring responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2018

Simply fabulous!! Just purchased a certified pre-owned GL 450 with a trade-in. The service and overall experience was fabulous. Lovence, Terrance, Elias and the team a More

by WCoggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Costianes, Terrence Abrams
Jan 31, 2018 -

Mercedes-Benz of Silver Spring responded

We are glad you had an overall wonderful experience with Lovence, Terrance, Elias and the team and appreciate your recommendation of our location. If you have any further needs or questions, please don't hesitate to reach out!

January 27, 2018

Great atmosphere and service from this dealer! I haven't owned a Mercedez Benz in Over 10 years but these gentleman truly gave expertise, guidance, and honesty throughout the process. No hassle and More

by Josh0816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyman Chow, Lester Stanford
Jan 30, 2018 -

Mercedes-Benz of Silver Spring responded

Josh, we strive for 100% satisfaction, and it is great to see you had such a positive buying experience at Mercedes-Benz of Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you!

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