Mercedes-Benz of Silver Spring

First time Mercedes C300 buyer! Today was my first time buying a Mercedes (and a new car of any kind for that matter) and the experience with my salesperson Mohammed was a breeze! We Today was my first time buying a Mercedes (and a new car of any kind for that matter) and the experience with my salesperson Mohammed was a breeze! We came looking at a used loaner car and walked with a great lease deal on a new C300 with payments that were substantially less than on the used car. Mohammed was very knowledgeable about all the features on the car and very helpful in explaining how to use each of them. The car is beautiful and Mohammed and his manager, Jay Son eased us through the whole process and made it fun. We well definitely be return customers. Terry in Finance was awesome as well and gave us some great advice on how to save some money in the process. I am thrilled with our new C300 and the experience overall was great. Thanks Mohammed, Terry, and Jay and everyone at MBSS! More

Very Satisfied Pascal was fantastic! I can honestly say that although I love Mercedes, my last two buying experiences left a bitter taste in my mouth. However, third Pascal was fantastic! I can honestly say that although I love Mercedes, my last two buying experiences left a bitter taste in my mouth. However, third time is a charm! I can’t say enough about Pascal and the rest of the team there. I literally went past three other dealerships for a specific used car I had seen in inventory online. Folks the 1 Hour and 17 min drive TWICE was worth it. Even though it is way out of the way, I plan on taking my vehicle for routine maintence when it’s time. I felt like a person and not a quota during my time there and it is an experience I will never forget. On top of all the great customer service, the selling point was the test drive. Pascal was aware of he fact that I was coming out of an older model CLK350, so on the test drive he took the time to demonstrate and go over all the features in the E350. If it weren’t for that, I honestly think I would have walked away from the car because of all the overwhelming features. If you’re looking for some one on one attention and a quick and painless buying experience, Mercedes Silver Spring is the dealership of choice! More

My first E300 Benz Mo's knowledges of cars and products were very impressive. He was especially great in finding my needs. I went there to buy a SUV but he showed my a g Mo's knowledges of cars and products were very impressive. He was especially great in finding my needs. I went there to buy a SUV but he showed my a great value owning an E class. He found me a great deal on the car that I bought. Overall, you get a better deal and service working with him. More

BEST EXPERIENCE EVER!!! Just wanted to take a minute to rate my new car purchase at Mercedes-Benz of Silver Spring. I give it 5 stars!!!!! I had a very smooth car buying e Just wanted to take a minute to rate my new car purchase at Mercedes-Benz of Silver Spring. I give it 5 stars!!!!! I had a very smooth car buying experience from beginning to end. I would specifically like to give high praise to my salesman Marcelo Via. His high level of professionalism, knowledge, and attentiveness is top notch. His approach is quite relaxed and there is no pressure from him at all. Marcelo went the extra mile to make sure I got the exact vehicle that I wanted. I was VERY specific about color, model, etc. He helped me build my dream car. I absolutely love my new Mercedes GLC!! Marcelo spent considerable time with me to go over the many features in the car and even helped to pair my phone. Marcelo followed up with phone calls after the purchase was made and scheduled a time for me to come back and go over all the features with me again. Most dealerships and salespeople do not care to hear from you after the sale is complete. This is a true example of how Marcelo sets himself apart from the competition. It’s truly been a pleasure working with him and I look forward to doing business again in the future. I would highly recommend this dealership and Marcelo Via to all my family and friends--for sure!!!! They truly live up to their motto: Mercedes-Benz. The best or nothing. More

Awesome sauce I had the pleasure of conducting extraordinary business with the Mercedes-Benz of Silver Spring dealership on 3/2/18. I can’t begin to describe my sa I had the pleasure of conducting extraordinary business with the Mercedes-Benz of Silver Spring dealership on 3/2/18. I can’t begin to describe my salesman “Khalil Nuri”.....he was nothing but outstanding, professional, knowledgeable of the product(s), personable, patient and helpful. Mr. Nuri took me to test drive three vehicles before I finally purchased. He wanted to ensure that I was receiving the best deal Mercedes had to offer. There wasn’t any pressure to purchase and he took into consideration my needs and budget. I would absolutely recommend Mr. Nuri to anyone in the search of purchasing a new/pre-owned Mercedes. He’s definitely your salesman! The Sales Manager was great and professional as well. I also had the pleasure of receiving outstanding and professional assistance from the Finance Manager Terry! Thank you guys for making my car purchasing experience a great one! Best regards, Yolanda G. More

Exceeded all my expectations! I worked with Mohammad Telayi who is very accommodating and extremely knowledgeable about the CLA250. The car had lots of options and he took the time I worked with Mohammad Telayi who is very accommodating and extremely knowledgeable about the CLA250. The car had lots of options and he took the time to explain throughly the functionality of each. As a result, I love the car even more! Highly recommend Mohammad to anyone looking to buy a Mercedes Benz. Most often, a vehicle purchase happens when the price is right. With the help of Sales Manager, Keith Nichols, I got a terrific deal not only on the CLA250 but also on the trade in value of my Toyota! Keith was patient and understood quickly what was needed to get me on the road driving a Mercedes. (Thank you Keith!) Last but not least, I had the pleasure of meeting Terrence Abrams. He was able to beat the finance deal I had gotten from my bank! Incredible! Terry was extremely knowledgeable about the maintenance products I could purchase, and as a result of the savings I got through the dealership’s financing, I was able to add this item and stay within my budget. :) From the first day I walked into Mercedes-Benz of Silver Spring until the moment I left the lot with my new CLA250, I felt appreciated and taken cared of. I will definitely return for my next Mercedes. Thanks guys! More

Mr. Nuri is Outstanding Mr. nuri was very personable. He explained all the options to the best of his knowledge. He kept us informed throughout the whole car buying process. Mr. nuri was very personable. He explained all the options to the best of his knowledge. He kept us informed throughout the whole car buying process. Thank you Mr Nuri for your professionalism! You ROCK! More

Mercedes-Benz of Silver Spring - A first Rate Dealership Mercedes-Benz of Silver Spring is a small dealership that is large in sales and service, friendliness and concern for their customers. Marcelo Via, Ra Mercedes-Benz of Silver Spring is a small dealership that is large in sales and service, friendliness and concern for their customers. Marcelo Via, Ray Goodarzi, Jim Elefantis, Len Logue, Dorit Figueroa are all people I've known for years and each are first-rate at what they do and first-rate people. Jim Elefantis, the general manager runs an excellent operation. More

Honest and Efficient Process This was the third dealership I dealt with in my purchasing process. I should have made it the first. Everyone was nice and helpful. Khalil Nuri is a This was the third dealership I dealt with in my purchasing process. I should have made it the first. Everyone was nice and helpful. Khalil Nuri is a great salesman and a true professional. He prides himself on being open and honest about the deal and process, and everything explained was accurate. I definitely recommend Mr. Nuri and the Mercedes of Silver Spring dealership. More

Wonderful experience getting my first Mercedes! Getting my first Mercedes experience was very pleasant with Jay Son, John Goldring. They were professional and they treated my wife and me with the g Getting my first Mercedes experience was very pleasant with Jay Son, John Goldring. They were professional and they treated my wife and me with the greatest respect. they were very patient, helping by texting, calling me for updates about a month and finally get me the car I wanted. Thank you for having my new GLC ready to pick up so quickly. More