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Mercedes-Benz of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent Customer Service We always have a great experience at Mercedes Benz of Silver Spring! Our sales person, Julian Thornton, was extremely helpful throughout the whole pro We always have a great experience at Mercedes Benz of Silver Spring! Our sales person, Julian Thornton, was extremely helpful throughout the whole process! Julian is very friendly, professional and patient. He showed all the vehicles we requested to ensure we were happy and comfortable with our choice! We highly recommended Julian ! More
Awesome Experience! Casey was very professional, knowledgeable and personable!. He wasn't just trying to sell me a car, but helped me to make a smart decision. Casey was very professional, knowledgeable and personable!. He wasn't just trying to sell me a car, but helped me to make a smart decision. More
Great car buying experience Lovence sold my husband his E500 over 13 years ago. So, when we needed another E Class, he called Lovence. He was professional, informative and access Lovence sold my husband his E500 over 13 years ago. So, when we needed another E Class, he called Lovence. He was professional, informative and accessible to us. He was very knowledgeable about the car, which made the test driving experience wonderful. We had more follow up visits with Lovence, before deciding. Even when Lovence wasn't around, a Sales Manager was very helpful. We got a great deal and we'll always go back to Mercedes of Silver Spring, looking for Celestin Lovence. More
Great Experience! This was my first time buying a relatively expensive car, and I was pretty anxious coming in. Kane took us in and was very courteous, friendly, & funn This was my first time buying a relatively expensive car, and I was pretty anxious coming in. Kane took us in and was very courteous, friendly, & funny, and made the entire process comfortable and painless. He personally cared about my satisfaction and went above and beyond to ensure it. It took longer than expected to decide and complete the sale, but Kane was very patient throughout the whole process. It was a great pleasure dealing with Kane from Silver Spring. When I returned back to the dealership for some lingering questions about using the car, the staff at Silver Spring were very helpful in ensuring that all my questions and concerns were taken care of. Very satisfied overall and highly recommend this dealership More
"Customer For Life" Casey was Awesome! I spoke with Casey via telephone and explained to him in detail the vehicle that I was seeking. He went above and beyond to ensure Casey was Awesome! I spoke with Casey via telephone and explained to him in detail the vehicle that I was seeking. He went above and beyond to ensure a smooth transaction. His customer service was impeccable. My wife and I were very pleased with his knowledge and attention to detail. Casey, not only sold us a great vehicle (ML63 AMG), he personally transported it from another dealer and had it ready when we arrived. It was truly a pleasure working with Casey. More
An evening at silver spring Mercedes benz Casey Stephens is our guy ! I thought I am very lucky to find him at the Mercedes Benz of Silver Sripn in Briggs Chaney rd silver spring . Casey is ju Casey Stephens is our guy ! I thought I am very lucky to find him at the Mercedes Benz of Silver Sripn in Briggs Chaney rd silver spring . Casey is just amazing sales person with very friendly approach he is very patient in answering all your doubts n questions , he basically on the buyers side , I bought a used GL450 and it was an great experience with Casey , I would recommend Casey for all your car purchases from Benz of Silver spring More
The 'BEST' Dealership I purchased my 1st Mercedes Benz in 2016 and nothing but great experience from Sales (C Lovence), Sales Manager (K Nichols) and Service Advisor (J Jen I purchased my 1st Mercedes Benz in 2016 and nothing but great experience from Sales (C Lovence), Sales Manager (K Nichols) and Service Advisor (J Jennings). It was such a great experience that I recently purchased my 2nd vehicle from Mercedes Benz of Silver Spring AGAIN! They go 'above & beyond' in my opinion and what dealerships should aspire to be. More
Service Advisor Always helpful, courteous and great to work with when my vehicle needs servicing. For a stress free experience-ask for Jai (one of the best)! Always helpful, courteous and great to work with when my vehicle needs servicing. For a stress free experience-ask for Jai (one of the best)! More
Service Every time when I get my service I have a really good experience with Jai is the best service advisor, very honest and very helpful. I really recommen Every time when I get my service I have a really good experience with Jai is the best service advisor, very honest and very helpful. I really recommend him for any service you need for your car. More
Outstanding Customer Service - Darryl Minerve June 2017 I purchased a new GLE-350. It was a 35th work anniversary gift to myself. The sales person (Darryl) made the experience pleasurable. His k June 2017 I purchased a new GLE-350. It was a 35th work anniversary gift to myself. The sales person (Darryl) made the experience pleasurable. His knowledge and customer care skills were truly appreciated. No hard sell on his behalf rather his focus was on meeting my requirements. I've been know to be aggressive but Darryl steered me in the right direction. MB of Sliver Spring hopefully values the resource that have , because of him personally . I own 3 MB but this was the best buying experience to date. Regards More