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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,972 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,972 reviews

May 31, 2018

The Salesman Mr.Lester Stanford was great. Because Mr. Lester Stanford worked with me for over one year, And Boy he was great Thank Lester 😃??. He at least once a month to see what some up abo More

by tAft8146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Stanford
Jun 07, 2018 -

Mercedes-Benz of Silver Spring responded

Thank you for your kind words! We will pass your comments along to our team! Take care!

May 26, 2018

Driving my Dream Very professional. Shopped around and wasn’t offered a good deal until I came here! Mohammed, Khalil and Terry were all very informative. Left with th More

by jwalker29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Nuri, Terrence Abrams, Mohammad Talayi
May 28, 2018 -

Mercedes-Benz of Silver Spring responded

We're pleased to hear that our staff provided a positive experience! If you ever have additional questions or needs, don't hesitate to reach out! Safe travels!

May 25, 2018

Unscheduled service for minor repair Rather than spend a long weekend with a flapping wheel well rubbing against the right front tire, I nurse my car to get an express service. In less t More

by Mr McCarthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
Jun 01, 2018 -

Mercedes-Benz of Silver Spring responded

We are pleased to hear Christian and our staff always take great care of your vehicle! Please let us know if there is anything else we can do for you!

May 25, 2018

Service and Warranty Repair - 2005 E Class and 2015 S Class I had the pleasure of visiting the dealership twice in a span of a few weeks - both service related on my two MB vehicles - one under warranty. Whils More

by P. Gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pabs/Brian - Shop Foreman, Christian Gonzalez
Jun 01, 2018 -

Mercedes-Benz of Silver Spring responded

We strive for 100% satisfaction, and it is great to see you have had such a positive experience at Mercedes-Benz of Silver Spring! We sincerely value your business, and look forward to your next visit! Take care!

May 24, 2018

Exceptional Service I have had my vehicle serviced here for years. The professional level of service was consistent from the entire staff. My service manager is consitent More

by Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Santos
May 28, 2018 -

Mercedes-Benz of Silver Spring responded

Williams, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2018

TERRIFIC ROADSIDE ASSISTANCE FROM DARRELL FENTON My MB broke down on I-95 North Sunday, May 13. I was able to get it off the road. The lady who answered the assistance button, connected me to MB S More

by Faye
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
May 21, 2018 -

Mercedes-Benz of Silver Spring responded

Faye, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2018

Best shopping experience I was so impressed by the way I was treated at this location. I felt like a valued customer. From the sales representatives to upper management, all More

by Tonymaz7sm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Talayi
May 21, 2018 -

Mercedes-Benz of Silver Spring responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you're ever in need of more help, please let us know! Take care!

May 16, 2018

Excelente I am very happy for the help you gave me in the purchase of my vehicle. I highly will recommend you, God bless your family More

by Elmer1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DORIT FIGEROA, Julius Elad
May 17, 2018 -

Mercedes-Benz of Silver Spring responded

Hello! We're so happy we were able to help you out! Your recommendation means so much to us and we're beyond thrilled to have earned it. If you're ever in need of more help, please let us know! Have a wonderful day!

May 16, 2018

Great experience and great service We had viewed a previously owned Mercedes Benz online, expressed interest in test driving thru an e-mail, walked in the next day test drove it and bou More

by JoMa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius Elad
May 17, 2018 -

Mercedes-Benz of Silver Spring responded

Hi Joma, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 13, 2018

Great Customer Service I was greeted immediately and Mohammad was very attentive and listened to exactly what I was looking for. He went over the features of the car and we More

by Edwardstriplej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams, Mohammad Talayi
May 15, 2018 -

Mercedes-Benz of Silver Spring responded

We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

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