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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,978 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,978 reviews

August 06, 2018

Very Pleaant Experience with this dealership I drove from Delaware and was paired up with AJ. I was very pleased with the services from the AJ , Carlos, and Terrance. Thank You More

by jdobson2373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaquib Faruqui, Terrence Abrams
Aug 09, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

August 02, 2018

Amazing Experience Walked into the showroom and was paired up with Rod Durden. All smiles and took his time explaining the process. Purchased a new GLS 550. Rod made More

by workoutQueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Elefantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Durden, Merlin Auses, Rod Durden
Aug 04, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!

July 31, 2018

Unsurpassed Customer Service I’m a seasoned buyer and vey hard to please and my sales consultant Rod Durden by far was the most knowledgeable and professional salesman I’ve ever d More

by Kay Med
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Durden , Terrence Abrams, Rod Durden
Aug 02, 2018 -

Mercedes-Benz of Silver Spring responded

We're glad to hear that Rod provided a positive experience! If you need anything additional, please let us know! Take care!

July 30, 2018

Good experience Visited this dealership after a long auto shopping day. Mr. Lenoir was very professional and personable. I was able to trade my Mercedes in for a mo More

by Mercedes4ME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King Lenoir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 30, 2018

Excellent! Excellent! Have been buying cars for years & I must say this was one of the best car buying experiences that I have ever had, Working with Celestine Lovence was More

by review/sims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams
Aug 02, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2018

Red Carpet Treatment This dealership is very well organized. The sales team, especially Mohammad Talayi was extremely friendly and knowledgeable and took time to thoroughl More

by ThatArtHistorian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Talayi
Aug 02, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

July 30, 2018

Courteous, responsive and attentive to my needs! Lester Stanford was by far the best salesman I have ever had in my entire adult life. He was overly responsive and attentive to my needs and assured More

by Amity Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lester Stanford
Aug 02, 2018 -

Mercedes-Benz of Silver Spring responded

Hi Amity, thank you for taking the time to leave a review for us at Mercedes-Benz of Silver Spring. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 26, 2018

Rod Durden - best salesman. Stellar customer service I just bought a MB at this dealership and Rod Durden was the best salesman I’ve ever worked with. He was very attentive, extremely knowledgeable a More

by Jnoumsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Durden, Rod Durden
Jul 28, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. If you have any further questions, please don't hesitate to reach out! Until the next time we meet, take care!

July 25, 2018

excellent customer service I received excellent service when i visited this location . I had my car towed here and from the beginning to end i was well informed of the status of More

by mstiawana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Mercedes-Benz of Silver Spring responded

We're so glad you received excellent service! Feel free to reach out to us if you need anything more. Have a wonderful day!

July 23, 2018

Seller was the best My seller was so nice.. he explain everything about the car with pacience and kindness. I recomend him 100%.. all servecie is amazing . Love it More

by Goodgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Talayi
Jul 25, 2018 -

Mercedes-Benz of Silver Spring responded

Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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