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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,002 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,002 reviews

May 26, 2019

Excellent customer service I received excellent customer service without the hassle of waiting hours in a dealership. the financing also save me lot of money. I will definitely More

by Oye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lester Stanford, Terrence Abrams
May 29, 2019 -

Mercedes-Benz of Silver Spring responded

Oye, we are so happy to read such a great review about Mercedes-Benz of Silver Spring! If you have any further questions, please don't hesitate to reach out! Take care.

May 26, 2019

Tutorial Joseph was incredible. His knowledge of the functionality of my car is impeccable. Mercedes is so fortunate to have him. He deserve special recogniti More

by Panache
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bijan Nejadi, Joseph Robinson
May 29, 2019 -

Mercedes-Benz of Silver Spring responded

Panache, we're glad you had such a wonderful experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.

May 25, 2019

Excellent car My wife and I love this MB GLA 250 car. This is our second car after trading the first one. We really enjoyed riding Mercedes Benz cars for our work a More

by Smt2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Goodarzi, Michael Dowling, Robert Garcia, Joseph Robinson
May 27, 2019 -

Mercedes-Benz of Silver Spring responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 24, 2019

Perfect ! I researched, called then drove almost 300 miles to find that I made the perfect decision. Chevist Mitchell gets 5 stars from me ! HAPPY BUYER ! More

by Goodsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2019 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

May 24, 2019

Excellent Car Purchasing Experience! My rating for Chevist Mitchell is EXCELLENT ! He was more than accommodating for our entire experience. I already recommended him to family/friends More

by gmct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2019 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're happy to hear Mitchell was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

May 23, 2019

New C300 orientation with Joseph Robinson Mr. Robinson is the ultimate professional. He was knowledgeable about the cars operation and extremely thorough in explaining and demonstrating the m More

by Sabree, Zenab.4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Stanford, Joseph Robinson
May 25, 2019 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

May 23, 2019

Excellent service I have a wonderful experience & received a excellent service from everyone at your dealership. Joseph Robinson is very good at his job of explaining e More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams, Joseph Robinson
May 25, 2019 -

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

May 23, 2019

First Class Service Chevist exceeded courteousness and enthusiasm as soon as we met him. We came in thinking about leasing a GLC-300 and through his courteous and enthusi More

by NewGLC300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
May 24, 2019 -

Mercedes-Benz of Silver Spring responded

Hello there, we're so glad that we were able to go above and beyond your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2019

Technology Tutorial Joseph did a great job of identifying the issues I was having in understanding how to fully use MBUX. He then provided a great tutorial. More

by DJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Robinson
May 23, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your positive review. We're glad to hear that you found Joseph so helpful and informative! If you have any further questions, please don't hesitate to reach out!

May 19, 2019

Excellent My sales representative Ray Goodarzi was extremely helpful and took the time to explain everything to me. He assisted me in finding the most beautif More

by fairy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Goodarzi
May 21, 2019 -

Mercedes-Benz of Silver Spring responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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