Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Silver Spring
Silver Spring, MD
1,983 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,983 reviews
August 28, 2024
Cliff was a great rep - the best! patient, friendly, and worked with us. Clif was also very knowledgeable and able to explain everything in a way that we could appreciate. Brad in fin patient, friendly, and worked with us. Clif was also very knowledgeable and able to explain everything in a way that we could appreciate. Brad in finance was also great. More
by Tam Sriram
August 23, 2024
Bill Qin was great and helpful ! !Everything was smooth! I highly recommend Bill and silver spring!! !Everything was smooth! I highly recommend Bill and silver spring!! More
by MINQIAN096
Employees Worked With
August 15, 2024
Cliff customer support was fantastic! I was so pleased with the service I received from him. Cliff went above and beyond to help me make my decision. Very attentive and helpful, making m I was so pleased with the service I received from him. Cliff went above and beyond to help me make my decision. Very attentive and helpful, making my experience exceptional. More
by Keyana Vaughn
Employees Worked With
August 10, 2024
Julian was a pleasure to work with. His communication was excellent, and he kept me well-informed throughout the entire process. I traveled three hours to purchase from the Silver Sprin His communication was excellent, and he kept me well-informed throughout the entire process. I traveled three hours to purchase from the Silver Spring dealership, and it was well worth the trip. Julian is truly an asset to the Mercedes brand. More
by Gibsondshannon
August 10, 2024
Julian made buying a car a truly great experience and completely changed my perception of car salesmen. I'm grateful for how smoothly he handled the entire process. completely changed my perception of car salesmen. I'm grateful for how smoothly he handled the entire process. More
by Gibsondshannon
Employees Worked With
August 07, 2024
I enjoy taking my car here for service. My service representative is very patient and helpful. My service representative is very patient and helpful. More
by kimnterry1
Employees Worked With
August 06, 2024
Chevist Mitchell was great to work with thru the entire buying process. He provides excellent customer buying process. He provides excellent customer More
by Richard Nguyen
August 06, 2024
Chevist was fantastic. He was incredlibly knowledgeable about the vehicle we chose and gave us a great guide to the features. He also made the sales process quick and eas He was incredlibly knowledgeable about the vehicle we chose and gave us a great guide to the features. He also made the sales process quick and easy. He lived up to his promise of excellent customer service! More
by waxmanjb
Employees Worked With
August 03, 2024
i had a great experience with chevist and with the dealership they helped me a lot dealership they helped me a lot More
by avigantmanfox
July 30, 2024
I purchased a car from Mercedes-Benz of Silver Spring and had the best experience. My sales consultant Chevist Mitchell, was the best!!! He was very kind, patient, knowledgeable and swift. I would highly had the best experience. My sales consultant Chevist Mitchell, was the best!!! He was very kind, patient, knowledgeable and swift. I would highly recommend purchasing a vehicle from this dealership using Chevist Mitchell. More
by tyglen
