Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Silver Spring
Silver Spring, MD
1,982 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,983 reviews
September 07, 2024
It was pleasant business made in this dealer. Both salesman and manager are nice and helpful. Both salesman and manager are nice and helpful. More
by yanqinglin.email
Employees Worked With
September 06, 2024
Great experience with the dealership. Very pleasant experience working with Bill. I connected with him online and he is very professional and willing to listen to our need. He also follow Very pleasant experience working with Bill. I connected with him online and he is very professional and willing to listen to our need. He also followed up with us timely to answer my questions and provide additional support. Happy with our experience and highly recommend Bill to my friends! More
by Lisa
Employees Worked With
September 06, 2024
Bill was very patient and professional. He took me to test drive many cars. He also gave me very good prices. I hope he can continue to do this so that I will buy every car from him! He took me to test drive many cars. He also gave me very good prices. I hope he can continue to do this so that I will buy every car from him! More
by thisisKatie
Employees Worked With
September 05, 2024
Outstanding customer service from Julian from start to finish. He was not expecting me but he was eager to help me. I would like to add that Brad Fisher to my appreciation list. He got me in and out of fi finish. He was not expecting me but he was eager to help me. I would like to add that Brad Fisher to my appreciation list. He got me in and out of finance quickly. More
by Vivian J
September 03, 2024
Excellent Service. Excellent Human Beings especially my Service Agent, Elio Ayala. I will recommend him any day for any one. His personal respect for customers is beyon Excellent Human Beings especially my Service Agent, Elio Ayala. I will recommend him any day for any one. His personal respect for customers is beyond belief. How he will approach you and accord you the courtesy and explain things are beyond my comprehension. He is an absolute perfection of a Customer Service Agent. More
by rboakye_2000
Employees Worked With
August 30, 2024
I must say there is excellent customer service and vehicle options available at this Silver Spring location. Mr. Cliff and Mr. Brad did an outstanding job in assisting me with the vehicle I wanted and vehicle options available at this Silver Spring location. Mr. Cliff and Mr. Brad did an outstanding job in assisting me with the vehicle I wanted and in a reasonable price range also. These gentlemen were very knowledgeable in the work, easy to work with and made the buying process easy. Certainly look forward to purchasing from this dealership again in the future at the appropriate time, outstanding customer service and staff from the front door to the back. Thank You! 👍🏾 More
by Lawrence Reid
August 29, 2024
He was great! Very friendly and welcoming. Was able to get a sweet deal. Would 100% recommend. Very friendly and welcoming. Was able to get a sweet deal. Would 100% recommend. More
by kianas28
August 29, 2024
Julian chin made my service easy and quick, he was able to work with and accommodate me so that i was able to drive off with my car same day!!! HE IS AWESOME to work with and accommodate me so that i was able to drive off with my car same day!!! HE IS AWESOME More
by Tiana
Employees Worked With
August 28, 2024
Mr. Mitchell is without doubt the best salesman at Mercedes Silver Spring. He is very knowledgeable and friendly and delightful to work with. A true asset to the company! Mercedes Silver Spring. He is very knowledgeable and friendly and delightful to work with. A true asset to the company! More
by merete.seymour
August 28, 2024
I am very pleased with the Customer service I receive at Mercedes Benz Of Silver Spring. My service representative, Mr Marr is very professional and very helpful Mercedes Benz Of Silver Spring. My service representative, Mr Marr is very professional and very helpful More
by MarjorieandCalvin2@aol.com
Employees Worked With
