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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,004 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,002 reviews

October 05, 2024

Dealership is great-very customer friendly and forthright. Chevist is an excellent salesperson. We have purchased 2cars from Chevist. More

by becklucille
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 05, 2024

I had an exceptional experience working with Cliff at Mercedes. From the moment I walked in, he made sure I felt welcomed and valued. Cliff’s professionalism and knowledge of the vehicles were impressive More

by Brittanyadams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 04, 2024

Cannot recommend this dealership enough, and also Cliff! He was kind, personable, and NOT pushy in the least. He even offered us homemade cookies! Cliff definitely made us feel like we were making the right More

by Kpilsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

October 04, 2024

Had a great experience overall with this dealership and sales agent Bill Qin. I never felt pressured, they were willing to negotiate and there was full transparency. Thank you for the positive experience! More

by Docryanuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xingjian(Bill) Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 03, 2024

Make sure to ask for cliff if you are looking for a good salesman, he took good care of us and finance did a great job with a approval. More

by Kpilsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 03, 2024

The overall experience was great! Cliff was a great salesman he made me feel comfortable and made sure to work around my numbers to get me the car I wanted. More

by Kpilsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 03, 2024

Amazing saleperson , great customer service , handle things quickly , awesome communication and was willing to make a deal More

by a.bryant06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 02, 2024

Vanessa was very informative and helpful and knowledgeable about the cars and was a great help. More

by efrainalarconorellana
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vanesa Benitez Melendez
Oct 05, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

September 30, 2024

I have been going here for years and they are professional, very knowledgeable and friendly people. More

by Mia Chatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Mia, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

September 30, 2024

We just bought a Mercedes, and Cliff made the whole experience amazing! He was super funny and really knew his stuff. He walked us through all the car’s features and helped us pick the perfect one. Hon More

by xiaotangtang97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

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