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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,406 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,406 Reviews of Mercedes-Benz of Princeton - Service Center
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November 25, 2022
I leased my car from Brooklyn Mercedes in 2020. I just received a Recall notice concerning my transmission and didn't want to drive all the way to Brooklyn. I decided to take a chance on the Princ I just received a Recall notice concerning my transmission and didn't want to drive all the way to Brooklyn. I decided to take a chance on the Princeton dealership. Much more convenient. Glad I did. The service was excellent! I dealt directly with the service manager Michael Hoehman. Repairs were done in a timely manner. I will be taking my future business to Princeton. More
by jhoehman
Employees Worked With
Michael Hoehman
November 22, 2022
Having been a Customer in Princeton since 1983, I was truly disappointed. It's not what is used to be. Where to begin, it used to much friendlier, more courteous and professional. The Service took a bit truly disappointed. It's not what is used to be. Where to begin, it used to much friendlier, more courteous and professional. The Service took a bit longer than expected, it happens, but the appropriate communication was lacking. That was probably the result of the fact that there was only one Service adviser, as only one Associate at the Desk. That is frankly for a Saturday not acceptable. My next scheduled Service will be hopefully better. More
by rötchen
Employees Worked With
November 19, 2022
Very very happy with the Princeton Mercedes team. Specialty Brian Hoffman and Brian McCoy. Thanks you. Specialty Brian Hoffman and Brian McCoy. Thanks you. More
by Manish Patel
Employees Worked With
November 18, 2022
Brian McCoy is always helpful. Everyone is super polite, and service was completed in an efficient and timely manner. Everyone is super polite, and service was completed in an efficient and timely manner. More
by ssmclaine
Employees Worked With
November 17, 2022
By far the best experience I have had with a car dealer. Good communication is key to retaining customers, and I am happy to say I will always come back. Good communication is key to retaining customers, and I am happy to say I will always come back. More
by marlatrust
Employees Worked With
November 13, 2022
Besides doing the normal top notch work, they were very flexible and accommodating due to a couple of scheduling mishaps on my side. Thank you Team! flexible and accommodating due to a couple of scheduling mishaps on my side. Thank you Team! More
by amfm95
Employees Worked With
November 13, 2022
I have purchased 2 vehicles from this dealership and am very happy with the service on my car. very happy with the service on my car. More
by Tonay
Employees Worked With
November 05, 2022
i WAS getting new Tire and set up appointment after my tires were done. I told Customer service that My tire appointment is 10.00 so make appointment after 11.00 but she did at 8.00 When I reach there the tires were done. I told Customer service that My tire appointment is 10.00 so make appointment after 11.00 but she did at 8.00 When I reach there they said you are late and I explain for the issue . To do allignement I have wait there for 3 and half hrs. that is not correct. I ask Manager three time he said it will done but not . Then I called his manager to complaint That is correct if I have appointment I have to wait for 4 hrs. More
by rakeshmohindroo
Employees Worked With
November 05, 2022
They provided loaner car. Service completed on time and called me that car is ready. Service completed on time and called me that car is ready. More
by Mohammed_murad
Employees Worked With
October 28, 2022
Mercedes-Benz of Princeton is the only dealership I’ll use. Tom Jr.is friendly, knowledgeable, and professional, the service department is excellent, and Robert Lisi is very helpful in setting up and exp use. Tom Jr.is friendly, knowledgeable, and professional, the service department is excellent, and Robert Lisi is very helpful in setting up and explaining my new car. More
by diane
