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Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,402 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service.
Schedule a Service Appointment today, or review our great service specials.
If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos.
If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,402 Reviews of Mercedes-Benz of Princeton - Service Center
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May 30, 2024
Great sales and service departments. White glove service across the board. Arno from sales is great to deal with. Jeff from service is very attentive and understanding. White glove service across the board. Arno from sales is great to deal with. Jeff from service is very attentive and understanding. More
by marwanchouha
May 26, 2024
I have been a service(mainly) and car-buyer customer since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been cons since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been consistently accessible, polite, responsive and competent. Andy Horne, my service advisor going on 10 years, has provided 5-star management of my service (currently on a 2008 CLK350 bought at MBoP and an 2013 E350) and the hands-on people in the shop have produced 5-star results. More
by raleshirew1
Employees Worked With
Other Employees :
Syris Austin
May 24, 2024
It was great working with Jeffery Hirtler. He understands the customer and takes care of them. Good job, Jeff, and keep it up!! My car has always been in good shape, and I attribute its suc He understands the customer and takes care of them. Good job, Jeff, and keep it up!! My car has always been in good shape, and I attribute its success to the Mercedes team at Princeton. More
by nair.08
Employees Worked With
May 20, 2024
As always Jeffery Hirtler provides excellent advice and ensures the service goes smoothly each time. ensures the service goes smoothly each time. More
by John
Employees Worked With
May 16, 2024
Victor Rivera was very kind and helpful. I got my flat tire repaired very quickly. I got my flat tire repaired very quickly. More
by BLou123
Employees Worked With
May 14, 2024
Victor Rivera was nice, kind, and helpful. The other staffs I interacted with were also friendly. No problem with the dealer at all. Exceptional quality service as expected. The other staffs I interacted with were also friendly. No problem with the dealer at all. Exceptional quality service as expected. More
by sy111
Employees Worked With
May 12, 2024
Excellent service ! Brian, my service advisor was very helpful in advising me in, not only the work that needed to be done, but also recommended the sway bar replacement Brian, my service advisor was very helpful in advising me in, not only the work that needed to be done, but also recommended the sway bar replacements that has definitely enhanced the drivability of my car. More
by monjit
Employees Worked With
May 10, 2024
My husband and I have been dealing with this dealership for years since 2003. Everyone is always pleasant from the receptionist, to the dropping off gentleman, and the parts representatives and sales team for years since 2003. Everyone is always pleasant from the receptionist, to the dropping off gentleman, and the parts representatives and sales team. We only deal with this location do to the assertiveness and kindness and respect given to us. More
by Tina P
May 07, 2024
Great service and attentive to the details. Provided loaner car and advise for the future Provided loaner car and advise for the future More
by Mike
May 06, 2024
Excellent customer service. Best communication. Road side assistance was great. Will recommend to friends and family. Best communication. Road side assistance was great. Will recommend to friends and family. More
by Shiv Sahni
Employees Worked With
