Back

Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,440 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about ...
Today: 7:30 AM - 7:00 PM Closed Now
View All Hours

2910 U.S. 1

Lawrence, NJ

08648

Directions

1,440 Reviews of Mercedes-Benz of Princeton - Service Center

Sort by
December 06, 2019

Headlight bulb replacement Made appointment on-line the night the headlight bulb went out for the next morning. Went to appointment and it was repaired within an hour. More

by tpflanaganjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review. We are glad that Jeff was able to make your service painless! Good luck with your new Mercedes-Benz! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

December 03, 2019

Excellent service Andrew took care of a check engine light issue and a low coolant issue. He was very professional and timely with the service. We will always come back More

by justdrzal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the great five star review! It is wonderful to know that Andy was so helpful! We appreciate your kind remarks and we hope to see you again in the future. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

December 03, 2019

Great service Very pleased with the dealership and service personnel. The waiting room pleasant and both receptionist and service person Lisi was excellent with us More

by jjenci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Robert was able to provide to you an exceptional experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

December 02, 2019

Service A I went for a Service A, which I reserved online. However when I went there my reservation didn't show up in the system. My service manager promised to More

by vani201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your review with us! It is a pleasure to know that or team has provided you with such excellent assistance. We appreciate your loyalty over the years and hope that you are going to enjoying your new Mercedes-Benz!

December 02, 2019

another fine job by your Mercedes men in action Came in for "B" service and was immediately taken care of by my service adviser, Jeff Hirtler. Service was completed in several hours and Jeff advised More

by hacksaw 357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the great review! We are so glad to see that you were treated to such outstanding service! We truly appreciate your business and hope to work with you again in the future!

November 30, 2019

The service department is outstanding. Everything was completed effortlessly. I highly recommend Mercedes Benz of Princeton for servicing your Mercedes. All the employees that I worked with represented More

by k4p1j7h6
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Dec 02, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a great 5 star review!!!! We appreciate your commitment to our dealership, and thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 28, 2019

MERCEDES IS BEST A+++ Pleased with my time ... they took the time and had me in and out. Good and friendly sales staff, who were willing to help me, even though I did not b More

by Raj
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 29, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Richard and Tarissa were able to provide to you an exceptional Mercedes-Benz of Princeton service experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 28, 2019

I came to the dealership to have plates put on the car but there was also a small sharp piece of metal laminate lifted up on the center consul. I pointed it out to my sales associate Alex and he immediate More

by Anton
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Mercedes-Benz of Princeton responded

Thank you for your terrific review. We are glad that Alex, and Jeff were able to assist you with your Mercedes-Benz!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 26, 2019

Enjoyment 1st Rich was very kind in setting up my phone to the car last week. 2nd He showed apple carplay and how to use the navigation. Highly recommend , enti More

by Yellow Q
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Richard has provided you with such excellent assistance. We appreciate you servicing with us, and hope that you are going to enjoying your new Mercedes-Benz!

November 26, 2019

Pleasurealbe experience Mercedes knows how to treat their customers. From service to sales, every time I come back I am pleased with how they treat me and my family members. More

by locktner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Knobloch SR
Nov 26, 2019 -

Mercedes-Benz of Princeton responded

Thank you for the great review! We are so glad to see that you were treated to such outstanding service from our team. We truly appreciate your business and hope to work with you again in the future!

...
121
...

;