Mercedes-Benz of Princeton

Overall it is a very satisfying service. Some noise comes from sunroof and they make it nice and quiet now. Helpful and friendly front desk and service advisor. Gets my points accurately. Quick check in and from sunroof and they make it nice and quiet now. Helpful and friendly front desk and service advisor. Gets my points accurately. Quick check in and pick up. They have my car washed and I feel very happy. Thank you. More

Positive experience Dealership representatives have always been courteous and attentive. Have kept me up to date on the progress of our business. Facilities have been Dealership representatives have always been courteous and attentive. Have kept me up to date on the progress of our business. Facilities have been clean and inviting. Check in process has been efficient. More

Excellent Customer Experience @ Mercedes-Benz of Princeton I just bought my 2nd vehicle from Mercedes Benz of Princeton in December 2019, and it was the *best* Customer experience that I've ever had in 25 year I just bought my 2nd vehicle from Mercedes Benz of Princeton in December 2019, and it was the *best* Customer experience that I've ever had in 25 years! My Sales Executive, Vasil Cherepania, was extremely professional, polite, and knowledgeable. What was most impressive if that Vasil "moved and earth" to ensure that I got the vehicle that I wanted, in the color that I wanted, and at the price that I wanted. Thanks, Vasil!!!! I also want to recognize the *outstanding* Customer Service that I've always gotten from Miguel Cruz over the past 3 years. Miguel has always been the consummate professional, and has always ensured that my vehicle was in top condition at all times. Thanks, Miguel!!! More

Sales team was extremely helpful working to find a car with the options I wanted. Easy to trade in my current vehicle. Highly recommend and am delighted with my new car. with the options I wanted. Easy to trade in my current vehicle. Highly recommend and am delighted with my new car. More

Great!!!! Everything on the car was explained in great detail numerous times, staff has always been professional and took the time to explain features I did not Everything on the car was explained in great detail numerous times, staff has always been professional and took the time to explain features I did not even know that I have, highly recommended! Thank you! Btw, Shoutout to Product Concierge, I do not know why other brands have not got their own " product experts." Definitely saved me time and frustration as compared to reading the books! More

Arno helped me set up the service and took time out on a Saturday morning at a very busy time to make sure that my issue was being addressed. Saturday morning at a very busy time to make sure that my issue was being addressed. More

The BEst Vasil made this process so easy, so direct, very enjoyable. Cannot recommend him any higher! From our first meeting to driving away in the new GLC, ju Vasil made this process so easy, so direct, very enjoyable. Cannot recommend him any higher! From our first meeting to driving away in the new GLC, just a terrific experience. This is why you choose Mercedes. Robert walked me through all the new features. He was patient, professional and knowledgeable. I felt completely comfortable in my new GLC. He was fantastic. More

fast setup appointment and good service Able to setup the date I needed and provided me a loan car even though I did not purchase the car from you. Detail printout of the recall service for Able to setup the date I needed and provided me a loan car even though I did not purchase the car from you. Detail printout of the recall service for 2013 E350 provided and work done. More

First Class Professional Sales Experience Once again Thomas Knobloch, Jr. was our sales consultant. Tom is a real pro. He wants you, the customer, to be happy with your purchase because he r Once again Thomas Knobloch, Jr. was our sales consultant. Tom is a real pro. He wants you, the customer, to be happy with your purchase because he realizes that if you are satisfied with both the car and the sales experience you will return and recommend him to others. Tom provided me with options and allowed me to draw my own conclusions about both the automobile and the financing. There was no pressure involved in the entire experience. In addition, the after sales follow-up service was superb. He made sure my insurance was transferred, the plates were ordered and I received appropriate orientation to the operation of the vehicle. I recommend Tom, Jr. without reservation. More

Lease Experience Overall good time leasing from Princeton Mercedes Benz, service department could improve a bit. Happy with the product and may consider returning some Overall good time leasing from Princeton Mercedes Benz, service department could improve a bit. Happy with the product and may consider returning sometime in the distant future. More