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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,324 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,324 reviews

August 22, 2020

Richard was very knowledge about the new car’s features & compared them to my previous car. Safety was a primary concern; he guided me through the open door/window. Tom was an efficient & pleasant salesperso More

by MaryR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 21, 2020

I have been buying MBs since they opened and service all my cars there the sales and service personnel are the best you can find More

by Arielfabud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! Our team here at Mercedes-Benz of Princeton sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 20, 2020

Had a great experience purchasing a vehicle. Arno was very helpful and made things super easy from day 1. He always chimed in with his recommendations without getting pushy and went to lengths to ensure More

by BNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 20, 2020

Nice staff quick response and quick service. The only downside is I had to wait a week for open spot but I guess thats normal. More

by realedison.yin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 20, 2020

There was very little personal contact which was good during this pandemic. Service was completed in a timely manner. Follow up contact was made by the service advisor timely. More

by danhnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Trovas, Miguel Cruz
Aug 21, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 20, 2020

Very pleased with service department. Car was taken right away and finished in a timely manner. The car was washed and clean. Overall good experience. More

by Stepdws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 20, 2020

Service is efficiently done. If they could have a more flexible policy with Mercedes on parts, I would have to go once to fulfill all required services rattan than to order parts like safety belt then sch More

by Hong Yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your review and commitment to our dealership. Thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 18, 2020

Everything at this dealership is always great because of Brian McCoy. He is professional and caring which makes him an excellent advisor. I utilize this dealership for service because of Brian. More

by ajlearningplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 18, 2020

I was able to schedule an appointment and get a loaner car. Linda explain to me what needed to be done, especially given the fact that the car is driven less than 1000 miles per year. More

by tc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 18, 2020

ALWAYS THE BEST RESPONSE WHEN I COME FOR SERVICE....THIS TIME I MET LINDA TAGUE FIRST TIME FOR MY ROUTINE ML 350 SERVICE..I HAD VERY GOOD EXPERIENCE..THANKS A LOT..... More

by ROHITKUMAR SHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Aug 18, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! Our team here at Mercedes-Benz of Princeton sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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