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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,058 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,058 reviews

December 19, 2020

Excellent people great service Miguel and team are awesome they made me feel like family and help with all Needed excellent experience I can’t thank enough More

by Jorgeq19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry, Miguel Cruz
Dec 22, 2020 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 19, 2020

Fantastic service and attention to details is made. Sales was helpful even though I was just there to return a lease. Dealership is easy to work with, first impression was good. If I return to mb one day, th More

by dudda_boz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Dec 19, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make your lease experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 18, 2020

Mr. Victor Rivera has been my service advisor for the past years. I find him very trustworthy and reliable. He’s always very informative of the services rendered with my car when I bring it for routine m More

by Eduardo
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Dec 19, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review for Victor and Miguel. We're thrilled to hear we provided you with such a great experience for servicing your Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 18, 2020

Miguel at the service center was very professional and he made the entire process very easy. This is the place to go if you ever need to service your car. More

by Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Dec 19, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing! We are so glad that Miguel and our team offered you such a positive and memorable experience. Congratulations and welcome to our family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 16, 2020

He spent time going over the features in a patient and understanding way for someone who is technically challenged. Was easy to deal with.. This dealership is definitely family owned and operated, and it More

by dma
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 15, 2020

Richard was great and answered all my questions. Keep up the good work. It was a pleasure to do business with Mercedes-Benz of Princeton. More

by hemant pandya
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star service review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 15, 2020

Princeton Mercedes was a little out of the way for us, but we checked it out after another dealership failed miserably in customer service. We are so glad that happened. At Princeton we were greeted by More

by Joanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 15, 2020

Jeff, my advisor, always get me in and out as quickly as possible while still providing the professional advice I have come to expect from Mercedes Benz. More

by hacksaw 357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Dec 16, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 14, 2020

I came in for a “B” service last week. The turn around time on both check-in and collection was easy and rapid. The work was done efficiently and my car was ready by 4.00pm. More

by ADRIANHUNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Mercedes-Benz of Princeton responded

We are so pleased to hear Linda and our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family! Thank you for sharing your experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 13, 2020

Princeton Mercedes has a terrific service division. Brian McCoy is an exemplary service manager, and always treats us with professionalism and respect. A truly great guy, Brian is always honest with us regar More

by DLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Mercedes-Benz of Princeton responded

We are so glad to hear about your experience with Brian! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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