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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
4,985 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 4,985 reviews

November 21, 2020

Robert is an excellent concierge who was very helpful when I bought my first Mercedes...the entire dealership was the best I’ve worked with More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 21, 2020

My car was in for replacement of a faulty passenger side air bag. My service advisor, Jeff, explained what was to be done and then monitored that the replacement was completed in a timely fashion. More

by RedEscape
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 20, 2020

As usual, always happy with aspect of Mercedes Benz of Princeton. This time it was Andy in service and always Alex in sales. Thank you guys. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 20, 2020

Leonardo is the best sales person I've ever worked with. He is professional, genuinely courteous and knowledgeable. He responds "not a problem" to our requests and questions, and it never is. He is enthusia More

by cfwoodford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Linares
Nov 24, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 19, 2020

Eventhough Rich could not fix the problem on the spot, he was helpful and courteous towards me and my wife. What can I say, I was disappointed that Mercedes does not have remote starter on the key! That was More

by MY E300
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent service experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 19, 2020

Brian is a pleasure to work with. He clearly explained the issues with my car and gave me excellent advice. He resolved the problem quickly at a fair price. More

by glennMBgl350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 19, 2020

I worked with Linda Tague and found her to be extremely pleasant. I had a few issues upon receiving my car and she handled everything immediately. Always a good experience at this dealership. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Princeton responded

Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2020

Arno is our salesman for 18 years @Princeton Mercedes, he is professional, knowledgeable, no nonsense talk and never push. He knows what his customer wants and explains the details to us honestly. My husban More

by Michael Leung
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2020

Alex has been my salesman for multiple cars over the last 4 years, including 2 for myself and one for a friend of mine. Every time, he has done an amazing job from the very beginning of the process all the More

by jasonames74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 17, 2020

For all your needs this dealership has the people and the tools to help you!!I cannot say enough good things. I never give reviews but when I was asked if I could do one I said yes because they are truly out More

by GS550
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Nov 17, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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