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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
4,985 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 4,985 reviews

December 05, 2020

Robert was extremely helpful, knowledgeable and patient in his explanation of all of the tech. Ruben LeBron was the sales person and as always a pleasure to deal with. More

by Clark
Recommend Dealer
Yes
Employees Worked With
Ruben Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 05, 2020

Service was completed when promised with no surprises. Car was return washed and the interior clean and disinfected. Car is running great. Great friendly service. More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 04, 2020

Very helpful the moment I walked in the door. Paul the salesman was very efficient. Negotiations and paper work did not take Lonokeg at all. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Lebron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist and Richard who did the walk thru were helpful too
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2020

Courteous and efficient transaction for delivery of our new car. We had great and pleasant experience and highly recommending this dealership and sales person, Mr. Paul Lai. More

by MB-P
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2020

I am impressed by both the people and the technology of this dealership which deliver customer service. The product recall was available sooner than expected and every person I spoke to was positive and he More

by geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2020

The dealership is first rate and the service department is excellent. The pick up and drop off procedure is very efficient and the personnel are friendly and courteous More

by mmardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Jr.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 02, 2020

Mercedes Benz of Princeton in Lawrenceville, NJ always service my car with satisfaction and my expectations. Kudos to Jeff H. for his professionalism and Detailed explanations of what is required to serv More

by pamesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing! We are so glad that Jeff and our team offered you such a positive and memorable experience. Congratulations and welcome to our family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 02, 2020

It was a pleasure doing business with Alex All It was a pleasure doing business with Alex All transactions were smooth and was handled professionally. We are very happy with final presentation More

by ksjstructural
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed your time with Robert & Alex. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 02, 2020

This was our first time purchasing a Mercedes-Benz and it was a wonderful experience. Robert was excellent and answered all of our questions and explained things thoroughly. Great personality and assured us More

by jpfusco10
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 01, 2020

I have been working with Arno for over a decade and it makes things so easy when unexpected glitches come up. Whether it's a repair, service he does his best to ensure I get a loaner and a quick turn aro More

by barbaramajeski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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