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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,311 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,311 reviews

July 02, 2023

The service was professional, courteous and friendly, I would definitely recommend and visit again for sure More

by Kimbishop91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 30, 2023

Precise and to the point. Quick in and out. Upfront and honest. Helpful and not pushy. More

by Shikhar D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Alex. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 30, 2023

Pleased to do business here. Whole staff is great and answers questions well. Thank you More

by Bluetooth GLC question
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 29, 2023

Arno was very professional and timely! He made me feel very comfortable! I loved doing business with him! More

by Vanessaarisa
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 29, 2023

Arno Orsini was very through and accommodating with the purchase of our mercedes. We are very happy with our purchase! Richard was very informative and helped my husband with several setups of different it More

by betflorey
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review for Arno! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 28, 2023

Frustrated with other mercedes benz dealerships and their experts so decided to try out mercedes princeton location and was pleasantly pleased with the intelligence service I received that quickly and effort More

by Crisdely
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Your review means a lot to us! We are very pleased that everything went smoothly!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 28, 2023

You could have a better salesperson than Thomas Knobloch Jr He is personable, clear with providing information, responsive to needs you identify and which model might meet those needs. Thom was quick to res More

by debragfarber
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Tom and Richard! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 28, 2023

Dealership is a complete rip off avoid at all costs! !! Brought my vehicle in for routine maintenance at 18,000 miles next thing I know I’m being handed a bill for $3500 for brakes and 20,000 mile check More

by kalexander
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Victor Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben was my sales guy very dishonest
Jul 20, 2023 -

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your business. At Mercedes-Benz of Princeton, we pride ourselves on providing every client with an enjoyable, professional vehicle servicing environment. We are sorry to hear of your displeasure. Please contact us directly at 609.771.8040 to discuss your concerns, and we will accommodate you in every way. Thank you

June 27, 2023

You guys are awesome and always best in managing every minute . Jeff is great guy with sense of ownership and responsibility. Great staff and great customer service More

by thejoechelliah
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 27, 2023

Perfect insight and assistance! He was very patient and considerate with all my needs during the call! More

by petitebuttons
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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