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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,312 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,312 reviews

August 04, 2023

Impressive service and professionalism with everyone we worked with to purchase a car. My husband and I were very impressed. Robert and Arno were both wonderful. More

by bonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2023

Princeton Mercedes is my preffered dealership. I have been a customer since 1986 so that speaks volume. The owner Bob Greces and all the employees ate courteous, helpful, knowledgeable and ultima More

by Ivan_b_bop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in parts, Miguel and Edwin in the delivery department
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with our sales and service teams. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 03, 2023

Robert is a GEM. He came and enlightening me about everything in my car from A-to-Z.. I appreciate his expertise and the time he took to explain everything to me. He More

by Camille.phillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 03, 2023

The salesperson ED was great! He found the car and made it a smooth transaction. More

by pchapnick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Moravek
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 02, 2023

Very professional, informative, and really took the time to walk us through every detail. Made the process very enjoyable More

by dena.ostrowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 02, 2023

I cannot recommend Arno enough. From beginning to end, Arno was incredibly professional, willing to work with us on every detail, and really made the entire process a breeze. He com More

by dena.ostrowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review for Robert and Arno! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 01, 2023

Had a great service experience! I had gotten a flat in my GT53 and because of the unique tires I needed to replace them as the one tire would not hold air. I called the service dep More

by Jcppvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 01, 2023

I was impressed by Richard's extensive knowledge and instant responses. As there were many updates in the new GLC, I asked him a lot of questions starting from vehicle settings, digital connections, to More

by yhamjung92
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 31, 2023

I had the pleasure of dealing with Arno and Robert. If I could rate them both more than 5 stars I would. They made my experience wonderful from the beginning to end. Everything about the process was sm More

by Francesca G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 31, 2023

A bit of a wait before I was seen by a service advisor (15-20 minutes) but then the process was smooth and straightforward. More

by Ian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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