Mercedes-Benz of Lubbock

Power steering pump and brakes Everything went well with a quick and accurate estimate for time and price. Monte Ebling did everything that would be expected. I will use them again. Everything went well with a quick and accurate estimate for time and price. Monte Ebling did everything that would be expected. I will use them again. More

Omar salesman Great people very up to date on all my question s very easy to do paper work car was very clean when picked up Omar is awsome Great people very up to date on all my question s very easy to do paper work car was very clean when picked up Omar is awsome More

Best customer service around Omar Hernandez was great! I had to buy a car in a very stressful situation following an accident. He was very nice, very knowledgeable and just an all Omar Hernandez was great! I had to buy a car in a very stressful situation following an accident. He was very nice, very knowledgeable and just an all around great salesman. He made sure I was happy and I got the best deal possible and made this stressful situation as smooth of a process as he could. I will be a returning customer. He has gained my trust and business for life! More

Awesome service Monte Ebling was there when I arrived had all the info ready and got me on my way in a loaner car within 5 min of arrival! My vehicle was ready right Monte Ebling was there when I arrived had all the info ready and got me on my way in a loaner car within 5 min of arrival! My vehicle was ready right on time and all service completed as requested. I’ll definitely continue to use Alderson for all my service and new car needs! More

Awesome! My recent experience at Alderson Mercedes was great! Monte Ebeling, in the service department is outstanding. He covered all the details in a way I c My recent experience at Alderson Mercedes was great! Monte Ebeling, in the service department is outstanding. He covered all the details in a way I could understand. Thank you Monte and your staff for taking care of me and my C250! More

New car purchase Omar is always ready and willing to help. This is the 4th vehicle we have purchased from Alderson's. The professionalism and service is always excep Omar is always ready and willing to help. This is the 4th vehicle we have purchased from Alderson's. The professionalism and service is always exceptional. More

New tires for my E350 At my 45,000 mile service Monte Ebeling advised me of the condition of the rear tires on my E350. We went over the options for replacement, there was At my 45,000 mile service Monte Ebeling advised me of the condition of the rear tires on my E350. We went over the options for replacement, there was no sales pressure just advice. I purchased four new tires online and had them delivered to the dealership. I scheduled an appointment when the tires came in, met with Monte was given an estimated time for the completion of the work and received my car washed an ready to go within that time. Monte came up thanked me for coming in and shook my hand. My thanks to Alderson for such a wonderful and friendly atmosphere and a great employees. More

Attention to. Detail! As always, Monte Ebling continues to provide excellent customer service and attention to detail. All of the concerns with my vehicle were addressed an As always, Monte Ebling continues to provide excellent customer service and attention to detail. All of the concerns with my vehicle were addressed and expectations were met! Since we come in from out of state for service to our vehicle, a loaner is ready to go. He calls in a timely fashion to let us know about what time our car will be ready so we don't feel rushed to get back to the dealership! Thank you until next time! More

Scheduled maintenance Monte Ebeling and his team take great care of my vehicle. Always make me feel welcome. He calls if there is something out of the ordinary before they Monte Ebeling and his team take great care of my vehicle. Always make me feel welcome. He calls if there is something out of the ordinary before they begin working on her so I'm not surprised when I check out. Thanks Monte fir your hard work More

Great attention to detail, awesome experience! We recently purchased a Mercedes Gls450w4 from Alderson European Motors of Lubbock. Benny Bennett provided great service and set up several vehicles We recently purchased a Mercedes Gls450w4 from Alderson European Motors of Lubbock. Benny Bennett provided great service and set up several vehicles for us to compare as we went through the buying process. Setting up the lease and getting all of the paperwork completed was a breeze with Michael Sanford. We are thrilled with the vehicle and look forward to the continued exceptional customer service for all of our future service needs. This is our 4th or 5th vehicle from Alderson. We are spoiled by the great attention we receive and recommend that anyone looking for a luxury brand vehicle make Alderson your first stop. More