Mercedes-Benz of Lubbock

Great service, and didn't take too long Monte Ebeling always provides us with excellent service at a reasonable price. I would recommend Alderson's to anyone. Considering all that was done, Monte Ebeling always provides us with excellent service at a reasonable price. I would recommend Alderson's to anyone. Considering all that was done, it did not take too long, and the Mercedes loaner was a pleasure to drive. We had time for a leisurely lunch and a small amount of shopping at Dillards, and were then informed our car was ready. We made it home to Tuscola before dark!! Stan Brown More

Service Been taking all the Mercedes we've owned to Alderson in Lubbock. Monte was friendly, organized and always up to date with what was going on with our v Been taking all the Mercedes we've owned to Alderson in Lubbock. Monte was friendly, organized and always up to date with what was going on with our vehicle. More

Work on ML 350 My wife and I took the Mercedes to this dealership for the first time. Jessica Lamore Was our Service advisor and was extremely helpful. As we were 2 My wife and I took the Mercedes to this dealership for the first time. Jessica Lamore Was our Service advisor and was extremely helpful. As we were 2 1/2 hours away we needed some unusual scheduling and she was right on top of it. Overall a great experience! More

service on ml350 Hello, my wife and I had some service work done on our Mercedes, and Monte Ebeling and his assistant we very pleasant to work with. Monte called and l Hello, my wife and I had some service work done on our Mercedes, and Monte Ebeling and his assistant we very pleasant to work with. Monte called and let me know what our progress was on our Mercedes. Very professional thank you Monte we will be back. More

Satisfaction for sure Monte was on vacation so dealt with Jessica Lamore. She was great while juggling many issues and 3 customers at a time. Did call and explain charges b Monte was on vacation so dealt with Jessica Lamore. She was great while juggling many issues and 3 customers at a time. Did call and explain charges before starting work. More

Great Sevice at a Good Price Monte Eberling always knows what my car needs on every service and explains it well to me. He is knowledgeable and cares about me and my Mercedes. I w Monte Eberling always knows what my car needs on every service and explains it well to me. He is knowledgeable and cares about me and my Mercedes. I wouldn't go to anyone else! Furthermore the price for the service is always reasonable! More

The experience was very pleasant from beginning to end. I didn't feel pressured; just concerned helpful people. Omar Hernandez was knowledgeable about the vehicle and made me feel very comfortable. He took I didn't feel pressured; just concerned helpful people. Omar Hernandez was knowledgeable about the vehicle and made me feel very comfortable. He took a good deal of time to ensure that I knew at least the basics about operating the vehicle before I left, because he knew I was traveling from out of town. He ensured that I had his cell phone number just in case I needed to contact him with any concerns or questions. GREAT person to work with. More

my experience was great caleb Hernandez done a great job my experience was perfect . Bought two cars, a certified pre owned GL 450, and a GLK 350. They put four brand new tires on the GL 450 as well. my experience was perfect . Bought two cars, a certified pre owned GL 450, and a GLK 350. They put four brand new tires on the GL 450 as well. More

4th car to purchase We have now purchased our 4th Mercedes from Alderson. We have only done so because of Michael Sanford. We have had our frustrations with Mercedes, but We have now purchased our 4th Mercedes from Alderson. We have only done so because of Michael Sanford. We have had our frustrations with Mercedes, but never with Alderson or Michael. He has kept us coming back. All the folks at Alderson have been great to work with, but Michael shines the brightest. More

Excellent service This is the my second lease with Alderson Mercedes. I have bought/leased several cars from Alderson over the years. The service from the beginning to This is the my second lease with Alderson Mercedes. I have bought/leased several cars from Alderson over the years. The service from the beginning to the end is the top level. They quickly understand what are your needs and found the car we liked very quickly. As usual, the whole negotiation process, the old car turn in process, and paper work process were done in a quick, professional and pleasant way. Very satisfied experience. Caleb Hernandez, the salesman, was great, highly recommended! More