Mercedes-Benz of Lubbock

Always terrific service Monte Ebeling runs an excellent service department. The staff is efficient and knowledgeable really put in the effort to perform their duties so that Monte Ebeling runs an excellent service department. The staff is efficient and knowledgeable really put in the effort to perform their duties so that the customer is not inconvenienced. More

I have always had great service.They check everything on my The service is excellent and I always feel safe driving my car after they have checked everything..Monte Ebeling is professional and calls if they fin The service is excellent and I always feel safe driving my car after they have checked everything..Monte Ebeling is professional and calls if they find a problem. I always appreciate a loaner car to get errands done on my only day off. More

Car service We are from out of town but our daughters attend Texas tech and Monte Ebeling is always so helpful and makes our service experience so fast and effic We are from out of town but our daughters attend Texas tech and Monte Ebeling is always so helpful and makes our service experience so fast and efficient.. More

Maintenance Each time I bring my Mercedes into Alderson, it is an extremely pleasant experience. My service rep, Monte Ebeling, is by far one of the most professi Each time I bring my Mercedes into Alderson, it is an extremely pleasant experience. My service rep, Monte Ebeling, is by far one of the most professional and courteous reps I've dealt with. He makes sure to answer all my questions, offers suggestions when needed, and follows up with status updates. I would highly recommend Alderson MB as you are sure to have a great experience. More

Engine check I needed my oil changed and to just have my car checked to make sure everything was good. The service was great! I love the online appointment schedul I needed my oil changed and to just have my car checked to make sure everything was good. The service was great! I love the online appointment scheduling! Monty was great and his secretary could not have been kinder or more helpful. I really appreciate the notes that the technician left and the notes on everything that they checked and what they did. The whole process was easy and I felt totally taken care of. More

Perfect Service It's always a pleasure to take my car for service to Alderson's. The entire process is smooth and painless. Monte Ebeling is knowledgable and helpfu It's always a pleasure to take my car for service to Alderson's. The entire process is smooth and painless. Monte Ebeling is knowledgable and helpful. All personnel that I interacted with, are gracious. Thank you for your help! More

Awesome customer service Awesome staff at Alderson European Motors! Russell Ford, my salesperson took all the time I needed to make a decision. He went above and beyond to ma Awesome staff at Alderson European Motors! Russell Ford, my salesperson took all the time I needed to make a decision. He went above and beyond to make sure that I was completely happy with the entire purchasing process. The rest of the staff, the service department, parts department, as well as the rest of the sales staff always made a point to ask if I needed anything. Anderson's entire staff treats customers the way they should be! More

Great service From beginning to end they did a great job. It was a seamless and great experience. Sales person and manager were very friendly. Finance was very frie From beginning to end they did a great job. It was a seamless and great experience. Sales person and manager were very friendly. Finance was very friendly as well More

Amazing I had a screw in my tire on my Mercedes and Monty quickly took care of it. Very prompt, very courteous, friendly. The wait inside the dealership was v I had a screw in my tire on my Mercedes and Monty quickly took care of it. Very prompt, very courteous, friendly. The wait inside the dealership was very pleasant and they offer just about anything to drink and snack on during the wait. I love my dealership. More

New Car Had the vehicle I wanted, with correct selection of options. Niki knew her business and was very easy to talk to. Very helpful and considerate. Had the vehicle I wanted, with correct selection of options. Niki knew her business and was very easy to talk to. Very helpful and considerate. More