
Mercedes-Benz of Lubbock
Lubbock, TX

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163 Reviews of Mercedes-Benz of Lubbock
New Car Pickup Work with Russell Ford III in picking up a new Mercedes. He was fantastic to work with and went through all of the details with my wife. Very helpfu Work with Russell Ford III in picking up a new Mercedes. He was fantastic to work with and went through all of the details with my wife. Very helpful in the weeks leading up to the sale over the phone as we do not live in Lubbock. He found the car my wife wanted and had it delivered to Lubbock, so we could pick it up. It was a pleasure working with Russell and would recommend him to anyone looking for a vehicle. More
Excellent service Great service well organized and friendly ,from start to finish explains the whole service exceeded my expectations, I would definitely recommend to a Great service well organized and friendly ,from start to finish explains the whole service exceeded my expectations, I would definitely recommend to anyone also the rental / loaner car was great More
Mercedes GLC Communication with Tyler Bell was great. I was interested and he was there via email, text, ect that was great. I am so pleased with my trade in proc Communication with Tyler Bell was great. I was interested and he was there via email, text, ect that was great. I am so pleased with my trade in process as well as my purchase! More
Great friendly service Monte is great to work with. Alderson provides a courtesy car for those out of town. I have always been completely satisfied with the service at Alde Monte is great to work with. Alderson provides a courtesy car for those out of town. I have always been completely satisfied with the service at Alderson’s More
Great service I have taken my Mercedes to Alderson European Motors in Lubbock, Texas for service several times. Monte Ebeling has always greeted me and kept me inf I have taken my Mercedes to Alderson European Motors in Lubbock, Texas for service several times. Monte Ebeling has always greeted me and kept me informed of the status of my maintenance. They are very efficient and reasonably priced. I have always been pleased with their service. More
Great service! Excellent service, very prompt and personable. Offering great shuttle service too that will take you were you need to be or to the mall! Monte was an Excellent service, very prompt and personable. Offering great shuttle service too that will take you were you need to be or to the mall! Monte was an excellent service advisor! More
Professional in every way The maintenance support team for Alderson Mercedes is spectacular. Monte Ebling is a maintenance advisor true to his word! Alderson and their crew g The maintenance support team for Alderson Mercedes is spectacular. Monte Ebling is a maintenance advisor true to his word! Alderson and their crew give maintenance a different meaning! More
Excellent Service I want to thank Monte Ebeling and the mechanics at Alderson for diagnosing the problems with my vehicle, obtaining the parts quickly, and completing t I want to thank Monte Ebeling and the mechanics at Alderson for diagnosing the problems with my vehicle, obtaining the parts quickly, and completing the repair the next day. Very satisfied! More
Great care I live 100 miles away and was excited to find a dealership for my car maintenance needs. Monte Ebeling and his team were true professionals! They prov I live 100 miles away and was excited to find a dealership for my car maintenance needs. Monte Ebeling and his team were true professionals! They provided a loaner vehicle and kept the lines of communication open to ensure the process was done correctly. I am so happy I no longer have to drive over 3-hours for my car service. Thank you Alderson European Motors Lubbock! More
Exceptional service!! Every time I’ve had to get service it has always been just great! Service is exceptional , no corners cut. From the sales staff to the service staff t Every time I’ve had to get service it has always been just great! Service is exceptional , no corners cut. From the sales staff to the service staff they always cover every important aspect and every detail! Thank you More